Business Buzz

Ready for some history and spine-tingling ghostly tales? The Haunted Walk has local, guided tours to peak your curiosity and love of nostalgia and adventure. From nighttime tours of the city, to discovering the hidden stories of the Chateau Laurier, the Billings Estate, the Bytown Museum, or right in our neighbourhood, Tales from the Mausoleum at Beechwood Cemetery. Talented storytellers lead the way to discovering hidden histories.

The first thing that Jim Dean, creative director of Haunted Walks tells me is that, “The Haunted Walk, at its best, is an opportunity for the past to meet us in the present.” He says, “Through our storytelling and the physical location we’re in, whether that be standing outside the Château Laurier, or in Beechwood Cemetery on a quiet calm night, it’s a chance to, subtly, learn a lot of history… as it’s packaged in an entertaining, intriguing fashion.” 

“Haunted Walk tours provide two chances that we don’t normally have in life: to confront death in a meaningful way and the opportunity to have someone tell us a story as the connection between the story-teller and the listener, is [itself], a very intimate act.” Jim goes on to say, “We don’t often afford ourselves the luxury of someone telling us a story – it’s very different when another human being is standing in front of you.”

He explains that just as ghosts are ethereal, each Haunted Walk tour is unique and one-of-a-kind, made up by the stories, the atmosphere, the events, the weather, the people in the group. “It’s a fun night out; not boring or institutional in its approach.” 

Haunted Walks’ genesis goes back to 1993 when founder Glen Shackleton, attending Queen’s University, took a semester abroad and toured around. One thing, popular in England particularly, were ghost tours. As a history student, Glen knew there were lots of great ghost stories about Kingston, Ont. In 1995, he launched Kingston’s Haunted Walk. 

“There was a learning curve,” Jim acknowledges. “People had never heard of this [before]. One lady came up to Glen, indignant, and said: ‘You’re going to charge me $5, just to walk around?’ We’d have to explain the concept a little bit.” In 1996, Haunted Walks expanded to Ottawa and later in 2012, it began offering tours in Toronto.

The Haunted Walk has spooked close to two million guests across all three cities. “The way we think about storytelling, the paranormal, is evolving. We’re continually learning and finding new approaches. More recently we’ve been adding in investigations that are more immersive [and include] spooky experiments at various sites.”

Jim says that when he first started at The Haunted Walk in 2003, there were approximately 30 tour guides in Kingston and Ottawa. “Now we have close to 100 awesome storytellers that we work with across the three cities,” he says. 

Not surprisingly Jim says, “Halloween is our Christmas. Everybody wants to hear a ghost story!”

I learn that the Tales from the Mausoleum tour at Beechwood Cemetery is a lot of fun. That people start realizing that they can relate to the stories they are hearing: ‘Oh, this is the person O’Connor Street is named after!’ As Jim says, “All these places that only exist on our maps suddenly have a real life, real challenges.” 

Jim tells me that one of best experiences occurs when they are walking around without their cloaks and lanterns and hear someone else telling one of our stories to their friends. “Stories are meant to be shared.”

Is your regular walk feeling a little routine, a little dull? Why not try a Haunted Walk, instead? Book your Ottawa-area Haunted Walk, Paranormal Adventure or Public Investigation tour at https://hauntedwalk.com/.

Mark Lindenberg

On a recent visit to MyLook Vision Care I speak with Umaa Nirmalan  and Nirmalan Vadivel, optician and store manager respectively, owners and operators of Manor Park’s optical store at 369 St Laurent Boulevard in the Rockcliffe Crossing Plaza. It’s about eight months since the grand opening of their business.

“We’re building a good clientele base and relationships in our community, and close connections with our patients.” Umaa says, when I ask how things have been going since January’s opening.

“It’s not like we’re a chain store – people know we’re here to help,” says Nirmalan. “We’re establishing trust within the community.”

MyLook Vision Care’s mission is to provide “accessible vision care, including contact lenses and designer frames” and their team does this through its “commitment to quality and customer satisfaction.” Nirmalan tells me that MyLook Vision has contacted many insurance companies and government income support programs. “We take down the customer’s information and bill the provider directly.”

“Until we hire our own in-house optometrist at MyLook Vision, Dr. Alf Bhangi, of Gloucester Eye Care at 1980 Ogilvie Road is taking care of our clients,” says Nirmalan. “And, that hiring process is ongoing.”

Both Umaa and Nirmalan have been pleasantly surprised by customer reaction to their new business. Nirmalan says that one customer acknowledged their hard work by declining the discount that My Look Vision Care offers new patients, saying, “You are a new business. Don’t give me a discount.” As Nirmalan explains, “This person was adamant, and wanted to support our long-term success.”

“Customers want to see us grow; they are happy to have a service in the community that they don’t have to go far to get,” says Umaa. “When they walk in, they really want to see the same person looking after them.” 

Nirmalan tells me that some customers want a certain type of lens or a certain type of frame. “As independent operators, if we don’t have it, we can get it.” 

“That’s the best thing about being independent in a community like this: we can satisfy most people,” says Nirmalan. MyLook also offers specialty products such as myopia control lenses for children.

When I ask them about the customer experience, both share how they find ways to express the passion for what they do for their customers. “We provide a well-lit store for browsing, and a no-pressure experience,” they say. “We want people to come back, so this is what we do,” says Umaa.

We chat about trends in eyewear. Umaa notes that people want to be able to see clearly, and comfortably, and that they look for frames that suit their face. 

“Some people ask for acetate frames, which are known for having hypoallergenic properties,” says Nirmalan. “And, titanium frames are lightweight. Our goal is to educate people, depending on what they need their lenses for.”

Both Umaa and Nirmalan are actively engaged in finding ways to build the success of their business and to establishing ties to the community from being a sponsor for Ottawa Street Markets (The Beechwood Market) to standing outside their store and handing out flyers.

Need a new pair of glasses? Visit MyLook Vision Care’s website at https://mylookvision.ca/, send them an email at: mylookvisioncare@gmail.com, or give them a call at 613-748-1375. 

Umaa and Nirmalan welcome you at their store Monday to Friday (9:30 a.m. to 6p.m.), and on Saturday (10a.m. -5p.m.) 

Mark Lindenberg

We welcome new advertiser, McConville’s Garage, the nearby neighbourhood, one-stop garage for vehicle servicing, preventative maintenance and repairs.

Located in the heart of Vanier at 306 Montfort Street, McConville’s Garage has been in business for over 30 years in the same location. Today, the garage has seven service bays with 12 hoists for working on vehicles.

Operating under new management since 2019 with its original staff, crew of licensed technicians and service advisors, McConville’s is a CAA approved garage and Krown facility. It is also a member of the NAPA AUTOPRO program and the Used Car Dealer Association.

New owner May Hachem, CPA, bought the business seven years ago. She knew the business and the staff well, having been the garage’s accountant for many years. 

“Although the ownership has changed, our staff has stayed the same with some loyal employees working here for 15 to 20 years,” says May. Garage manager Majed Mantache is proud of the garage’s focus on top quality service for its customers. 

“My background is in customer service with many years of previous experience as a Hilton hotel manager in London, England.” says Majed. “ I love cars having grown up around them in my father’s garage. I also have a keen interest in rallying and F-1.”

“We care for customers’ cars as if they were our own providing information on service options with safety as a first priority.” Courtesy cars are also provided for customers who need to leave their vehicle with McConville’s mechanics for servicing and repairs. “This is complementary service – all we ask is that the customer refrains from smoking, travels within the area and replaces the fuel used.”

Majed explains that the garage provides a 300-point inspection for vehicles, recommending that this inspection be done every 20,000 kilometre or once a year.

“This inspection will show us the full history of the car so that we can prioritize service and preventive maintenance recommendations based on a safety-first approach.” Majed recommends that drivers have their oil changed every 5,000 kilometers, mentioning that the number one cause of car problems is likely a dirty filter and/or dirty oil in the engine.

Majed and May tell me that McConville’s 300-point inspection is bumper-to-bumper covering everything from accessories to electrics and mechanics. Other services include Krown rust-proofing, body work and painting, interior and exterior vehicle detailing as well as seasonal tire change and storage.

“Our staff complete safety checks and inspections of general vehicle mechanic systems such as electrical, cooling, heating and air conditioning, suspensions, brakes, engine and exhaust functions,” says Majed.

When I ask how McConville’s technicians and staff stay up-to-date, Majed says, “Our mechanics complete a lot of courses with our suppliers to adapt to new technologies whenever available, and they use updated databases as resources.”

“We are here to serve our customers,” says May. “Our customer relationship is transparent and built on honesty; we’re upfront about any required work and guarantee our repairs for 20,000 kilometers or a full year for both parts and labour.” And, adds Majed, “We’re happy to answer customer questions.” 

“We try to give our customers the very best value, explaining what we plan to do and why before we start working on their vehicles.” 

Got a repair issue you need someone to check? Preventive maintenance, detailing or rust-proofing to consider? 

Get in in touch with May, Majed or their service team at 613-748-7731 or by email the garage at info@mcconvillesgarage.com. To check out their website, head to: www.mcconcillegarage.com.

Mark Lindenberg

Being able to serve clients in the best possible and most beautiful way has been a guiding principle for Giti Mirshahi, owner of Elegant Hair and Skin Care. 

Her salon, at 631 Montreal Road at Brittany Drive, is a client-oriented space with an emphasis on comfort, offering haircuts, colouring, highlights, color corrections and hair treatments as well as perms and threading. Esthetic services include waxing, pedicures, manicures, facials, and ear piercings. 

And, new for clients, Giti is excited to have added a premium healthcare massage chair designed for advanced wellness and relaxation to her salon. Featuring patented robotic leg technology, full-body heated massage and stretching programs, the BODYFRIEND Pharaoh NEO chair is designed to help users relax, recover and care for their body. Ask Giti about promotional specials for this unique treatment experience. 

This summer Giti welcomed Saba Mirshahi, a professional stylist. Saba has over 20 years experience in the beauty industry, with extensive experience in cutting, styling, colouring, highlights, keratin treatments and up-does.

Since moving to Canada, Saba has specialized in men’s and boy’s haircuts and particularly enjoys working with children.

“I am very happy to be working alongside Giti,” says Saba. “The salon has a warm and welcoming atmosphere, and I truly enjoy working with my cousin and close friend.”

“I love helping people look and feel their best,” she says. “I especially enjoy creating hairstyles that suit each client’s personality and lifestyle, and I always strive to make children feel comfortable and relaxed during their visit.” 

Giti is thrilled as having Saba at the salon means that Elegant Hair is open on Wednesdays (9a.m. – 5p.m.) for appointments and welcoming new clients. She says that now she may even have a little more time to spend with her granddaughters, Azure now 4 and Payi just 2 months old.

“My focus is on accentuating and complementing the client’s natural beauty using top-of-the-line, eco-friendly products,” says Giti, a hair stylist and esthetician with over 30 years experience.

Giti and Saba understand that clients want to feel pampered and relaxed while they perfect their looks; their warm and welcoming personalities compliment their professional skills. They know that the most important thing for a hair stylist is to focus on listening to their clients – taking the time to get to know them, to understand what they want and to manage expectations while communicating clearly about what can be achieved. 

“We want our clients to feel welcomed, pampered and relaxed – also understood and respected,” says Giti. 

The salon uses chemically clean, ammonia-free formulas which carefully balance affordability with great and lasting results. For hair, Giti’s favourite lines are Kevin Murphy and Nook. She says that not only are these products clean, great for the hair and environmentally sustainable, they produce wonderful results. Facials include deep cleaning and rejuvenation with the exclusive line of Mila d’Opiz Skin Care products from Switzerland which are highly effective and environmentally friendly.  

Giti is very thankful to the community and her clients who, through the years, have become loyal customers.

“I have clients who moved many years ago and every time they come back to visit the area, they make an appointment,” Giti tells me, as she explains that her clientele extends farther than Manor Park and its surrounding neighbourhoods.

Elegant Hair and Skin Care is open on Tuesday to Saturday (8a.m. – 5p.m.) and on Sundays (8a.m. to noon). Appointments can be booked by calling 613-746-0262.

Sharleen Tattersfield

How fortunate to have a home-based yoga studio located right in the heart of Manor Park! DOWNdog Yoga offers small class sizes amid a vibrant, welcoming community. The studio was established in 2017 by dedicated yoga practitioner and teacher Jocelyne Campbell at her Bedford Crescent home. 

A former high school teacher and guidance counsellor, Jocelyne, practiced yoga for over 20 years. She became certified as a Hatha Yoga Instructor in 2012. 

“I discovered yoga as a tool to live a more balanced life, to relieve stress and promote well-being,” says Jocelyne. 

Her love of sports, especially boxing, nourished Jocelyne’s belief in the importance of having a strong body, mind and spirit connection. A strong and flexible body strengthens and calms the mind and the spirit. “It empowers daily living,” she explains.

Jocelyne taught at different venues including the Rideau Sports Centre and the RA Centre before remodeling her home and opening her own studio where she also taught for the first four years.

“I knew early on in my yoga teaching career that I wanted to create a special venue that was conducive to the best possible yoga experience,” says Jocelyne. “My goal was to promote a sense of community in a warm, welcoming and healing space.”

“Every detail, from the simple décor, paint colour, lighting and fireplaces were carefully chosen,” says Jocelyne. “Gentle and All Level classes are small with a maximum of eight to nine students.”

Jocelyne is fortunate to have Michael Dynie and Roxanne Joly, two of the most highly regarded yoga instructors in the Ottawa region, leading classes at DOWNdog Yoga. 

“Their positivity, compassion and sense of humour transpire through their teachings,” says Jocelyne. “Both have been, and continue to be, an inspiration to me. I’m so grateful they are now teaching in my studio.”

Michael joined DOWNdog in 2021. He teaches Hatha-Vinyasa Fusion classes on Monday evenings and Yoga for Functional Strength and Flexibility on Friday mornings. These practices invite students to experience yoga as a breath-centered practice that brings balance to our energy systems, the mind and our bodies.

Michael has led many yoga teacher training certification programs. He considers himself, “a lifelong student, humbled by the depth of the great yoga tradition.”

Roxanne came to DOWNdog in 2022. She teaches a Gentle Hatha class on Monday and Wednesday mornings. Roxanne first discovered yoga in her early 20s. She was drawn to the practice by its transformative effects of deep relaxation, healing and overall well-being. 

Roxanne’s goal is to encourage her students to bring the steadiness found on the mat out into the real world, to help them find joy and peace in all aspects of life. Roxanne has been sharing her yoga wisdom and knowledge for well over two decades. 

Today, as always, Roxanne and Michael provide DOWNdog students with challenging, energizing and relaxing practices. Their vast experience, dedication and care keeps students coming back year after year.

For more information, please visit DOWNdog Yoga’s website at https://downdogyoga.ca. It is rich in reflection, motivation and inspiration!

In closing, Jocelyne wishes to dedicate this article to Dr. Jake, her beautiful Aussie mentor and partner who taught with Jocelyne for four years when she first opened her studio. 

Sharleen Tattersfield

On a recent visit to Anatomy Physiotherapy Clinic at 425 St. Laurent Boulevard, I met with physiotherapist Andrew Dings, the clinic’s founder. Andrew, bilingual and a physiotherapist since 2011, tells me that he had a vision of what good physiotherapy services can do, and what they should look like in the National Capital Region. “I wanted to create a space for that. I also wanted to do something that was my own.”

His first clinic was open for just 10 months in Manor Park before it had to close for 10 weeks due to the pandemic. Since then, Andrew has expanded Anatomy Physiotherapy, replicating his concept in different areas of the city, “to be able to help more people.” He takes time with new staff in areas of clinical education and to mentor them to ensure that patients receive a consistent standard of care, whichever Anatomy Physiotherapy clinic they may choose to attend. 

“We currently operate five clinics and are opening two more in the next six months – one downtown, and one in Nepean,” says Andrew.

“Patients have one-on-one time with their physiotherapist; we don’t send them off with an assistant, he says. “You could have the same injury as someone else, but some treatments may work better for you, than for that other person. We personalize treatment based on your past history and current presentation.” 

When I ask Andrew at what point someone might consider booking a physiotherapy assessment, he replies, “If pain isn’t going away or dissipates in six to eight weeks, there’s a problem.  Also, if you know you have a problem because, for example, you rolled your ankle, you can come in earlier. If you’re not sure what happened and there wasn’t an acute onset, physiological healing is in that eight-week range.” 

When I ask Andrew about the wide range of injuries and clientele he and his staff serve, he tells me, “We see a lot of neck and low-back pain. We also see people with hip, knee and shoulder pain, but we are well-versed to treat any musculoskeletal issues.”

Physiotherapists at the clinic are all bilingual with some speaking more languages. Andrew says that the clinic is able to work with people very easily from diverse communities. “We ask that people bring a family member or friend, and if they cannot … typically, we use basic vocabulary and body language to infer where they are in pain.”

An initial 60-minute assessment allows the clinic to build a client profile so that the therapists understand why the patient has come in, along with their past medical history. After that, the client will have a conversation with the physiotherapist to determine a treatment plan. 

“We perform an exam to see how much you’re moving, how well you’re moving and your strength,” says Andrew. “Based on that we can come up with a diagnosis and a prognosis related to how many sessions may be necessary. It’s a process, not an instant in time.”

To get the best results from treatment, Andrew says, “Make sure you communicate very clearly with your physiotherapist how you’re feeling, how you feel your treatment is going: what’s working well, not working well. Are you doing your exercises, or not?” 

That communication will guide your therapist to try to alter the treatment plan accordingly. “We’ll be able to use our clinical reasoning to help you progress, or to help you stabilize what you have gained.”

Feel like you might benefit from Anatomy Physiotherapy’s wide range of services? Book an appointment online at https://anatomyphysioclinic.com/. You can also call the St. Laurent location at 613-680-4477 or email info@anatomyphysioclinic.com. 

Mark Lindenberg

It won’t be long before Manor Park residents can linger over a warming latte or savour a delicate cup of tea in the newly refurbished and specially appointed Coffee Shop and Tea Room located in the upper level of Quelque Chose Pâtisserie at 311 St. Laurent Boulevard., just north of Hemlock Road. 

This brand new venue – a dream-come-true for owners Julia Dahdah and her husband David Seba – has been almost a year in the making. Since they first opened the pâtisserie shop in Manor Park last fall, plans for having an exclusive bistro space for customers to enjoy all that they offer were underway. 

Now, with the months of dealing with permits, construction, décor and supplies behind them – and if everything goes ahead as planned – the officially opening is slated for Mother’s Day weekend, May 9 to 10. 

On a recent visit to the shop, Julia and David shared their excitement and anticipation.

“Decorated in our trademark colours of blue and pink, our upper room will offer seating for 20 guests at tables of four with several tables for two,” says Julia. “There’ll be cozy elements throughout, and, with advance bookings, we will be able to accommodate larger groups – especially for our popular afternoon tea service.” 

“With the arrival of warmer weather, we’ll be opening an outdoor patio at the back of the store with seating for 20,” says David. “Take-out sales of our macarons, scones, pastries and specialty orders will move upstairs – the lower level of the shop will become an exclusive area for preparations and baking.” 

The menu will offer a delectable array of specialty coffees and teas, sweet and savory treats, sandwiches, salads and a quintessentially British afternoon tea service. Afternoon Tea at Quelque Chose Pâtisserie includes an assortment of finger sandwiches, freshly baked scones and croissants served with crème fraiche and jam, macarons, mini desserts and fruit salad. Oh, my! Advance bookings required.

Julia tells me that customers will be able to enjoy raspberry Danish lattes, one of the newest, world-wide taste sensations, and the latest in pure chocolate confections and oven-fresh baking.

“Now it will be easier to focus all our energies in this one location and offer the very best in service quality,” says Julia. 

Open Tuesday to Saturday (9a.m. – 5p.m.) and Sunday (9a.m. – 4p.m.). Visit: https//quelque-chose.ca. 

Sharleen Tattersfield

After 47 years of offering auto care with expertise and a personal touch in the same location at the corner of Marier and Beechwood Avenues, Beechwood Auto Service will permanently close its doors in mid-June. 

A mainstay business in Beechwood Village serving customers from Manor Park, Lindenlea, New Edinburgh, Rockcliffe Park and Vanier, this long-standing automotive shop embodies the essence of community and service. 

“I’ve really enjoyed managing my business in this community, says owner Pierre Fortier, “and I’m grateful for the loyalty of all my customers over the years.”

During a recent visit on a Friday afternoon when the shop was closed, Pierre reflected on being a local businessman and the culture of operating in a tight knit community. 

“I was fortunate to be to be part of the vibe of Beechwood Village – to build up my clientele and to work constantly at creating a culture of individualized customer service.” 

“My father believed in the potential of Beechwood,” says Pierre who, in turn, appreciates just how much personalized, relationship-based service helps support the community as a whole. 

This level of service was evident that very afternoon – even though the shop had closed at noon. A customer arrived unexpectedly in a vehicle that would not accelerate properly making his drive to the shop hazardous and worrying. Pierre assessed the situation and with a minor,’ on-the-lot’ adjustment and a subsequent test drive, got the customer safely back on the road, with a reminder to drive slowly through puddles of water. 

A little bit of local history: Pierre grew up in this business. His father Gilles bought the original BP station in 1979. By 1984, it had become a Petro Canada station serving gas until the pumps were removed in 1996. 

Pierre, who has degrees in criminology and public administration, started working fulltime at the station after graduating from university. He had never really planned to take over the business, but as his father tired from the rigours of ownership, Pierre stepped in and found it was a job he really enjoyed.

‘We deal with our customers on a first-name basis, and I’ve known many since I was a kid,” he says. And he acknowledges with gratitude the loyalty of his staff, several of whom had worked there for decades. 

Although Pierre is not certain what the future will bring, the garage property will eventually be re-developed. To help customers who wish to transition to another nearby community-based garage, he has facilitated arrangements with McConville’s Garage in Vanier.

As for himself, Pierre says he will be exploring new opportunities because “I really don’t believe in retiring.” 

The Chronicle wishes Pierre well in his future endeavours and extends its thanks for being a loyal advertiser for the past 12 years. Bonne chance, Pierre!

Sharleen Tattersfield

John Harding started Compu-Home Ottawa in 1998 to help solve personal and professional computer-related problems. After the first 15 years in business, the ownership of Compu-Home passed on to his son, Malcolm. John, a former schoolteacher, says that the business began when he started helping fellow teachers adapt their computers for their own uses, and in the classroom.

 “I found myself going to a lot of homes in the evenings, when colleagues were upset about the possibility of losing months of report cards. Eventually, it occurred to me that there might be a business possibility here among the general public.”

John tells me that Compu-Home has a number of people in its customer base who have used the company’s services for more than 20 years. “We try to emphasize the small and the personal aspects of our relationships to people. We’re the ‘mom-and-pop’ geek squad.”

John and Malcolm’s primary clientele are private customers, largely seniors. They travel to their customers’ homes, though they do have a number of small businesses that call on them, as necessary. 

“Malcolm has a knack for explaining to people what’s happening,” says John. “If it’s a situation in which people want to be able to care of something themselves, we try to make sure that customers understand what’s happening and what’s required. Malcolm has a way of being able to put these things in down-to-earth language.”

I ask John about some of the most common problems they see. 

“The vast majority of computers we help clients with are Windows machines. As of last fall, Microsoft wasn’t going to support any Operating System older than Windows 11. An awful lot of people needed their computers to be upgraded or, if their computer could not be upgraded, they needed to buy a replacement – and a lot of them asked us for guidance.”

Compu-Home goes beyond just guidance, offering expert set-up of new equipment (tablets, smartphones, and televisions included), diagnosis and correction of slowdowns and malfunctions, software optimization, and small business technical support. John tells me that they also take care of the secure disposal of their customers’ old computers.

John says, “Another focus has to do with the epidemic of fraud in a variety of manifestations. Things like email and popups in which people are threatened that their computer has been infected. We receive an awful lot of calls from people who fear that they have been hacked or really have been hacked. We try to put things in context, explain what is really happening, and what they really need to be concerned about, or if it’s just a phishing message they can delete, and forget.”

When I asked John how he and Malcolm work, he says, “Our Plan A is always to go to your place and fix what’s wrong on the spot, but some jobs take such a long time that we can do them faster, more efficiently, and less expensively by getting the computer into our workshop.”

During COVID, he and Malcolm instituted a remote assistance option to help customers. It’s less expensive per hour, because neither Malcolm nor John incur the travel expenses to provide in-home service. When this approach can be used, it has the advantage of dealing with the problem immediately. 

“Because we don’t sell any products, and our service is always based on an hourly rate, we can tell you reasonably accurately what a service call is likely going to cost. Our rates are competitive, and we do our best to keep costs down and stay affordable.”

Interested in learning more about how Compu-Home can help you optimize your technology? Visit their website at https://compu-home.com, email info@compu-home.com, or call 613-731-5954 to talk to John or Malcolm.

Mark Lindenberg

Early in April, I met with Chris Penton, president of Ottawa Street Markets (OSM) and owner of The Farm Store, and Helena Chouchani, operations manager on site at 1805 Gaspé Avenue in Manor Park. I asked Chris how he came to found Ottawa Street Markets and The Farm Store.

“In 2014, I started the Beechwood Market at 99 Beechwood Avenue as a gathering space. There for two years, we then moved nearby to what is now the St. Charles development, to Optimist Park in Vanier [and] then to New Edinburgh Park, “ says Chris.

“During those years COVID-19 hit: we started a pickup location and doing everything online. In 2021, I wrote an op-ed in the Ottawa Citizen about how we managed COVID. I said, ‘If there are any other communities out there that want a farmer’s market, give me a shout.’” 

Chris continues, “The Centretown Community Association got on the phone and said [yes] – the Elgin Street market opened in 2021; also in 2021, Marty Carr, Alta Vista Councillor said, ‘Get me one of these markets!’” In 2022, we opened Alta Vista market and moved into 1805 Gaspé Avenue mainly to be an assembly point for our online orders. When COVID ended, we opened The Farm Store there.” 

Chris tells me, “We’ve got 75 to 80 vendors on our roster. We wondered, ‘How do we help them out all year round?’ We created OSM to bring everything under one roof.”

Sponsored for the first two years, Chris faced a choice when that sponsorship was pulled: “Continue this thing or let it fold. All of a sudden, I had an incorporated business, and it took off very quickly – Manor Park, New Edinburgh, Overbrook, Sandy Hill – people come from across the bridge,” says Chris about OSM’s’ customer base.

The Farm Store stays attuned to the seasons with its offerings. “Right now, we’ve got a lot of root vegetables that keep well: parsnips, carrots, cabbage, potatoes. We also get a lot of Ontario greenhouse produce including tomatoes, cucumbers, spinach, kale, mixed greens, chard and heads of lettuce.”

“As spring comes in, it’s asparagus, broccoli, cauliflower, corn.” With a smile, Chris says, “People are crazy for peaches!” Also on our store shelves, customers will find honey, fresh bread, salsas, eggs, dairy, jams, and much more.

Chris and Matty, his dedicated delivery driver, deliver online orders (customers should have those on Thursdays) right to their doorsteps, as well as to six different pick-up points on Saturdays: The Farm Store, Maverick’s Donuts, Pot and Pantry, Fringe and Foliage, Chew-That and the Britannia Bake Shop. 

“The pick-up points are all in small businesses: we want to bring traffic into these small businesses. The customer comes in, grabs their box, maybe gets a donut at Maverick’s Donuts in Alta Vista, or at the Britannia Bakery, where I just picked up the hot cross buns we sell here,” says Chris. “It’s symbiotic. It’s important to keep the circular economy solid.”

Ottawa Street Markets has a strong presence in the community, sponsoring the KinderKicks soccer team over in Vanier; it has also sponsored the New Edinburgh Studio Tour (NEST) for a number of years. OSM also sponsors community gardens at St. Columba Church in Manor Park and another in Vanier. These markets include community tables, where community groups and other organizations can set up, free of charge, for their own community outreach. 

On May 16th, The Farm Store will host a fourth anniversary celebration at its Gaspé location, which will include the Merry Dairy truck (11a.m. – 2 p.m.) and music, and reflect its roots as a gathering place. “Something a little different for people to do,” Chris says.

Interested in discovering everything that Ottawa Street Markets and The Farm Store have to offer? Visit their website at https://www.ottstreetmarkets.ca/, email ottawastreetmarkets@gmail.com, or call Chris and Helena at 613-883-1012.

Mark Lindenberg

On a rainy day, when spring hasn’t quite sprung, I talk with Nick McCarthy, Director of Marketing, Communications and Community Outreach at the Beechwood Funeral, Cemetery and Cremation Services (Beechwood Cemetery to locals) located at 280 Beechwood Avenue 

It’s not quite fit for a stroll in the cemetery, just yet. I do this often when weather permits and, as I soon find out from Nick, the cemetery was built to be walkable. First though, Nick tells me what it means to be Canada’s National Cemetery. 

“There was a real push on to create this National Cemetery, reflective of all that Canadian society is. The bill to create it went through Parliament with unanimous consent.” [This happened in the spring of 2009.] “Beechwood Cemetery is Canada’s only national cemetery.”

Nick continues, “Tommy Douglas’ grave site overlooks Parliament. He’s the father of modern healthcare, but there are lesser-known people here that we like to highlight: Supreme Court Justice Bertha Wilson, who interpreted the Charter of Rights and Freedoms to focus on individual (especially women’s) rights. Also Chow Quen Lee who fought the government as a senior citizen and got them to apologize for the Chinese Head Tax.”

Hockey and baseball players are buried here; people who had a hand in creating the first trans-Atlantic cables to the person who figured out how to use microwave waves for bombing, to an internationally-ranked violin maker, and a who’s who of the people who built Ottawa up from a Bytown lumber town to a modern capital.

“It’s a wonderful amalgamation of what it means to be Canadian. Everyone has a story. It might be a bit of lore; it might be fact-based, but we have conversations with people that are just incredible.” 

Beechwood Cemetery is “the epitome of the rural American cemetery movement,” says Nick.

“We’re one of the best examples in North America. In the 1830s, there was this idea that cemeteries needed to be moved out of urban centres. In churchyards you had cemeteries, and municipal, smaller cemeteries also existed,” Nick tells me. City land was being built on; cemeteries got pushed out into the countryside.

“The idea of the rural, pastoral movement was to create a parklike feeling: winding roads, hills, rolling valleys, lots of trees, landscaping, gardens … people could mourn and they could grieve, but it could also be a place for the public to walk through. We’ve never lost that essence.”

I ask Nick what role the National Military Cemetery and sections set aside for RCMP, and police play in the life of Beechwood Cemetery as a space of remembrance and public memory. He says, “When you bring a student into a cemetery to lay a wreath at a monument or a poppy at a headstone for an event like No Stone Left Alone, there’s a resonance, a reality that sets in. Cemeteries play a key role in commemoration.”

Talking about the diversity of the cemetery, Nick mentions, “The tradition [of] American rural cemeteries on one side [and] a 1920s Buddhist cemetery on the other – two very different design elements, but we have a tremendous staff that really understands the intricacies of what individual cultures need.” 

“We’ll build sections for people from different churches, different cultural backgrounds, professional associations and religious groups. You work with the communities and find out what they think they’ll want 100 years from now.” He continues, “This includes understanding what type of burial they want, understanding who gets buried on the right and left sides of a plot, understanding that there are certain colours that can’t be used in certain cultures.”

Beechwood’s Sacred Space is built so that it can be used by everyone and is meant to be reflective of whoever’s having the service there.

“A national cemetery can conduct programming that typical cemeteries couldn’t: anything from holding citizenship ceremonies to tours, to reconciliation programs,” says Nick. “Funeral services, celebrations of life, educational events and panel discussions are held here.”

 “It’s very much a place where people can come and connect with each other.” Nick says. “You find out how your loved one affected so many lives, of which you may not have been aware.”

Want to learn more about Beechwood Cemetery and the services or programs it offers? Visit https://www.beechwoodottawa.ca/, email info@beechwoodottawa.ca, or call 613-741-9530.

Mark Lindenberg

Pets hold a special place in our hearts, offering companionship, endless love and joy. Just as their owners appreciate professional hair care, our furry friends also reap the benefits of professional grooming.

At Your Pet Palace, operating in Beechwood Village and Vanier for over 20 years, pet grooming goes beyond just cleanliness and aesthetics. Owner Diane Campbell believes that professional grooming is “a vital aspect of a pet’s overall health and well-being.”

She explains that experienced groomers understand the nuances of various coats and breed styles. Given the season, Diane adds that winter grooming helps stay ahead of mats, seasonal dry skin, long nails and impacted fur. 

“We’re sensitive to the pet’s needs and adapt to them, interacting with each to address any emotional or stress-related issues,” says Diane. “The groomer gets to know your pet’s character and anticipates its needs.”

Before opening her own business in the mid-2000s, Diane was the manager of pet grooming services at the Blair Animal Hospital for over 10 years. Her team at Your Pet Palace includes another fulltime groomer with six years experience as well as two parttime, apprentice groomers and two parttime shampoo staffers.

Located at 263 Olmstead Street in Vanier, Your Pet Palace has a fully fenced backyard where dogs (on leash) can get outside year-round for exercise, bathroom breaks, fresh air and water.

Grooming is offered for all breeds and sizes of dogs – cats, too. Designed with the pet’s welfare in mind, grooming is completed in stages allowing for time ‘off the table’ and stress-free rests in their cages. For seniors, grooming takes place as stress-free as possible; also for puppies who are likely a little too restless for longer grooming periods.

Once the pet has settled, grooming begins with an initial assessment, and a thorough comb-out and brushing to remove any matted fur followed by an initial clipping to trim the coat and nails, plus eye and ear cleaning. A rest period follows before bathing – at that point, dogs receive two shampoos. 

Typically, an oatmeal shampoo for the body and a hypo-allergenic, tearless shampoo for the face are used. Some may need a more soothing, medicated shampoo; others a deodorizing shampoo (especially after time spent in lakes or rivers) or flea/tic treatments as required. If necessary and requested, anal glands are expressed during the first shampoo. 

Once clean, pets’ coats are thoroughly dried and then after another rest break, it’s back on the table for a final, finishing tailored trim and brush out. “When they get their colourful bandana, they know they’re done!”

Diane takes care of cats who come in for grooming providing nail trimming, ear and eye cleaning, and a comb-out or a shave – and shampooing, but only when tolerated. 

In addition to full grooming, Your Pet Palace offers nail trimming (on a drop-in basis while the owner waits) and also cleaning of the eyes and the ‘derriere’ as needed. 

“We encourage owners to get their pets used to being groomed at home,” she says. “Combing and brushing on a fairly regular basis – even if this means just two legs at a time – will help reduce the natural stress they likely feel at the groomers.” 

Diane advises new pet owners to get their puppies used to salon grooming once they have had all their shots. “We introduce the young ones to a shorter grooming time where they can get their nails trimmed and their coat combed, brushed and shampooed.” 

Your Pet Palace is open Tuesday through Friday (8 a.m. – 5p.m.); Saturday (8a.m. – 4p.m.). Diane recommends booking appointments four to six weeks in advance by calling 613-747-6568.

Sharleen Tattersfield

Rolling easily into the taproom at Manor Park Brewing, I’m greeted by Dave Renouf, one of three co-owners and its brewmaster. He immediately makes me feel welcome and comfortable in the cozy, blue-walled taproom space at 411 St. Laurent Boulevard, in which wicker and rattan chairs and tables accent the warm atmosphere.

I ask John Macklem (co-owner) what led to the recent rebranding with a name near and dear to our community – Manor Park Brewery. John describes the company’s old name (Small and Local Beer Co.) as “kind of ambiguous and a little bit generic … it became clear the name was wrong.” He tells me that the decision on the new name made itself. 

“Manor Park comes here, that’s who supports us now, that’s who’s keeping the business alive. Our day-to-day and how we spend our time became a lot more localized,” he says.

“When an opportunity came up to take over this space in late fall 2023 from Good Prospects Brewing, it was a nice fit. It became a neighbourhood space; we started a trivia night and a bingo night.” 

Manor Park Brewing still supplies restaurants, still has its beer in the LCBO, John says. “But it became more about the taproom than about selling to the rest of the city. Our business is this space and people in Manor Park come to this space.”

Highlighting the commitment Manor Park Brewing has to the community, he points me back to the company’s website, which notes that supporting local businesses is good for the environment because they often have a smaller carbon footprint than larger companies, highlighting the fact that small businesses, selecting products based on their own interests and on customer needs, guarantees a broader range of product choices.

And, looking at what’s on offer, this is true. The taproom’s menu includes nine different brews (hazy pale ales, fruited sours, a hazy IPA, and a stout), among them: The Blue Heart hazy pale ale includes El Dorado, Citra and Galaxy hops, and tastes of pineapple mango, and guava. 

Dave’s Dry Hopped Blue Crescent Belgian wheat beer includes notes of orange, chamomile and coriander, peach and mango. The brewery’s original Local Lager is noted as being ‘For the Budweiser drinker who likes fresh, local beer.’ Flights, brewery blends and a good selection of non-alcoholic offerings are also on tap.

Looking for a bite to go with your beer? Bar bites include truffle cheddar popcorn, sweet potato fries and BBQ hot wings. Soup and salad (creamy tomato and Greek, respectively) are also available, as is a selection of melts, including pulled pork and mushroom, all served with a side of chips, Greek salad or soup.

Dave and John, along with Aaron Rothney, run Manor Park Brewing together. Head brewer Dave makes all of the beers, with the help of a brewery assistant, “but most of our staff of eight operate the taproom.” John gets up from the table a number of times to greet customers as they walk in the door and get settled at their own tables.

“Having a nice, enjoyable community space where you want to spend time is a reward in itself, as is being able to work at your craft and produce really good craft beers and have people try them,” says John.

Want to try a local craft beer without leaving the Manor Park neighbourhood? The taproom is open Monday (4:30 -10 p.m.); Tuesday to Thursday (4 – 10 p.m.); Fridays (1 p.m. – 10 p.m.); Saturday (2 p.m. – 10 p.m.) and Sunday (1 – 9 p.m.). Visit their Instagram page @manorparkbrewing, or email John and Dave at info@localbeers.ca for more information.

Mark Lindenberg

Manor Park is home to an authentic North Indian restaurant now marking over 10 years in our community: Mia’s Indian Cuisine at 327 St. Laurent Boulevard, corner of Hemlock Road. This family owned and operated business is deeply rooted in experience, dedication and tradition.

When I ask Musharraf Miah what inspired him to open his restaurant, he speaks about his father and family patriarch Samsu Mia, a longtime professional chef with both international and local experience, and of the foundation of skill and discipline that eventually led his family to open the first Mia’s Indian Cuisine restaurant in 2013 in the west end which his brother runs.

“We opened the second Mia’s Indian Cuisine restaurant in 2015, working closely with my father, my wife Sonia and other family members,” he says. 

“Our restaurant is open for lunch and dinner, seating about 32 to 35 patrons inside, with a summer patio that accommodates an additional 18 to 20 guests. In the winter months, our business shifts to mostly dine-in, takeout and delivery services.”

Musharraf tells me that Mia’s lunch-hour combo plates are a highlight. “Each comes with rice, mixed vegetables and a main dish of either butter chicken, masala, vindaloo or any type of curry.” Also popular are the restaurant’s wrap- and soup-combos. The wrap is made with fresh naan and stuffed with chicken tikka, beef shish kabab or vegetables. 

Dinner is served à la carte. “Guests choose their main dish, pairing it with rice, naan, roti or paratha bread.” 

Mia’s naan is very popular. Made with self-rising flour and baked fresh, customers can choose from four different varieties: butter, garlic, cheese and Peshwari (slightly sweet and filled with dried fruit). Appetizers include cauliflower pakora, onion bhaji, vegetable samosas, chicken tikka and beef shish kabab, along with dal and mulligatawny soups.

Musharraf says Mia’s speciality is curry. “We make mild curries as well as spicy and bold vindaloo and madras curries. Our rich butter chicken and mild and creamy korma dishes are customer favourites.” 

Also popular are the restaurant’s tandoori dishes such as masala, rogan josh and dansak, and its many vegetable selections which include sag paneer, vegetable sambar and vegetable korma.

Musharraf tells me that the key to their success is consistency and quality. 

“The same chefs have been with the restaurant since the beginning, with one dedicated to preparing curries and another specializing in naan and tandoori dishes. And, I step into the kitchen when needed,” he adds. “Portions remain the same whether dining in or ordering takeout – everything is prepared fresh.”

Musharraf says that the Manor Park community has been welcoming and supportive. While dine-in traffic slowed after COVID, takeout and delivery have remained steady “with 90 percent being regulars from Manor Park, Rockcliffe Park, the Beechwood area and other nearby neighbourhoods.”

“When someone comes to our restaurant,” he continues, “we consider they’ve come to our house. It’s a very family-friendly environment – it’s cozy.”

Mia’s is open for lunch Tuesday to Saturday (12 noon – 2:30p.m.) and for dinner Tuesday to Sunday (4p.m. – 9p.m.). Delivery is available in the evenings and is free within 5 km of the restaurant.

In the mood for authentic North Indian cuisine prepared with care, love and experience? Drop-in to Mia’s Indian Cuisine-St. Laurent at 327 St. Laurent Boulevard, visit their website at www.eatatmias.ca or call 613-680-5353 to place your takeout or delivery order.

Mark Lindenberg

Manor Park resident Dapne Mercado, a registered physiotherapist with some 15 years experience, practices at two Ottawa clinics: nearby at The Movement Union, 268 Durocher Street in Vanier and also at First Step Physiotherapy, 73 Aberdeen Street in Little Italy. In developing her own practice, Dapne says that she always knew she wanted to work in the health field, providing a service for people.

“It may sound cheesy, but I like helping people,” she says. “My first idea was to become a doctor, but once I learned what physio was, I said to myself, ‘Never mind, I’m going to do physio.’” 

In addition to training in Venezuela, Dapne has an MSc. in Human Kinetics, specializing in Biomechanics, from the University of Ottawa.

I ask Dapne if her experience with patients in different parts of the world has shaped her approach to patient care. She tells me, “It doesn’t change too much. People struggle with the same things … wondering if their issues are going to affect their lives forever, will they lose their independence, or not be as active as they used to be.” 

“People’s fears and their goals, are pretty much the same,” says Dapne. “But, in Venezuela, I never treated anyone who fell on ice. That’s a Canadian problem!”

Dapne says that, over time, her practice has evolved as she has continuously added to her professional ‘backpack’ with more experience, more learning. Her one-on-one approach to client care can include global postural re-education, neuromusculoskeletal manual therapy, myofascial induction, craniosacral therapy and functional dry needling.” (All described on her website). 

In her practice, Dapne sees a lot of neck and low back pain, and overuse injuries. Her specialty is orthopedics (issues that have a mechanical origin). Her goal is to help people maintain their independence and to stay active for as long as possible …”Whether you’re into sports, play an instrument or want to be able to carry your grandkids.”

When it comes to determining how to treat her patients, Dapne tells me that, in Venezuela, the definition of physiotherapy includes the word ‘art.’ 

“It’s the art and science of treating a person,” she says. “It’s having an umbrella of resources and deciding what works best with each patient, taking into consideration their age and what they do. For seniors, I wouldn’t use very heavy manual techniques for example, because they tend to have more soreness after.”

When I ask Dapne to explain the importance of individualized care over one-size-fits-all treatment plans she says, “We’re all little universes. If you come to me because of your neck, and I have another patient who’s the same age, and has the same occupation, and has neck pain, it doesn’t mean that you both need the same treatment. It’s not just an ultrasound, a TENS machine and a massage, and there you go.”

Dapne says that there can be misconceptions about physio – that the over-reliance on equipment leads treatment to feel impersonal. In contrast, she tailors treatment to her patients’ needs and to their condition, using manual therapy techniques.

The most common misconception Dapne finds is that people believe that they have to be in pain to need physiotherapy. But physio can also help prevent injuries or help you achieve goals painlessly. 

“If you want to improve your technique when you’re doing heavy lifting, physio can help with biomechanics: how your joints work and what are they doing.”

Want to learn more about Dapne Mercado and her physiotherapy practice? Visit her website at https://www.dapnemercado.com/ for more information or to book an appointment. 

Mark Lindenberg

In conversation with Michael Paton of MRP Renovate Landscape, it’s his passion for his work and his field that immediately stands out.

“I was always good with my hands,” says Michael. “I didn’t want a desk job … I wanted to work in a position where I had a skill.” 

“I started off as an apprentice carpenter; that turned into renovation which, as the years progressed, turned into landscaping. Before I started my own company, my longest tenure … for about five years … was with a small, personally-owned business where I graduated to being a foreman.” 

During the pandemic, Michael and his friend Alex decided to strike out on their own. “I really like connecting, personally,” adding, “I work on relationships to a point where I can be transparent with my clients.”

“At the end of the day, I want them to be happy with the product. If there’s problems, you’ll see me on-site. Eighty per cent of the day, I’m going to be there. It’s just me and two other guys.”

Michael offers a wide variety of outdoor services. “Other than roofing, anything from pergolas, to sheds, to decks; interlock paving, fences, sodding and regrading landscape.” 

“We’ve worked with companies installing doors and windows, digging out and landscaping around their work. Pretty much everything landscaping- and hardscaping-related. The last couple years we’ve done some large projects.”

“Once clients find someone they trust – that they connect with and like their work, that’s how we operate. We aim to get repeat business; we don’t try to spread ourselves too thin. He adds, “We choose projects within the scope and scale of our business. If we get more successful, then we’d scale up to match that, but we’re not going to compromise the general vibe of our company.”

He says, “Anyone can build a deck, anyone can build a fence; we do a good job, but what separates us is how we connect to people.”

I inquire about some of the trends in his field. “People are investing more in usable space in the backyard. There’s a lot of landscaping that’s very personal; clients are more educated about what’s practical. They gravitate towards lower maintenance … coming into a project with more realistic, informed game plans.”

Asking Michael about a project he’s proud of, he smiles widely, and says, “I’m proud of all of them … I’ll take pictures of incomplete projects, and just stare at them, thinking about what to do next. He continues, “I’m always amazed at where Alex and Gabe and I started and where we’re at, and what we’ve done, and think, ‘A week ago, this wasn’t here and now it is!’”

“A project always ends up better than we thought it would. It’s an immense sense of accomplishment.”

Michael tells me that many people ask if things are reusable – if steps can be refurbished? “I’ll always go to that side if they want. But that requires more labour: you have to rip everything apart, clean it and then put it back. From a cost perspective, [that kind of work] is more affordable. I’ll always lean that way first. We’re always developing a clear game plan.” 

Michael tells me that MRP Renovate Landscape gives their clients three, tiered options: most cost-effective, ‘in-between’ and ‘primo, no-budget’ alternatives. He adds that things usually fall somewhere in between all three.

Got a landscape or hardscape project you need a quote on? Contact Michael and his partners at mrprenovatelandscape@gmail.com or 613-794-3547.

Mark Lindenberg

Café Miracle: Miracle after dark!

Café Miracle at 141 Beechwood Avenue, corner of Acacia Avenue, is now serving more than just coffees and delicious, sweet and savory treats. Customers can now enjoy a late afternoon/early evening wine and cocktail service served with delicious culinary ‘companions’ Friday to Sunday starting at 2p.m. until closing times. 

“In Turkey, I always enjoyed stopping for a relaxing interlude before heading home after work,” says owner Özlem Aslan. “This is the kind of warm, connecting experience I hope to duplicate at the café for the neighbourhood.”

Café Miracle’s wine selection is Mediterranean-inspired with choices carefully selected from Spain, Italy, Greece and France. Reds include Muga Reserva from Spain and Chianti Classico and Zenato Ripassa from Italy with whites featuring a Skouras Wild Ferment Assyrtiko from Greece, a Latour Chardonnay from France and a Paco & Loa Alberino from Spain. Tempting cocktails are also on the menu: espresso martinis, old fashioneds, Hugo spritzes and margaritas. 

  Complementing the beverage selections are menu items that Özlem calls ‘evening companions’ – tempting choices (several are vegan, vegetarian and/or gluten-free) include: a cheese trio platter served with pecans, dried Turkish apricots, Turkish sour cherry jam and artisanal crackers; Anatolian Lentil Balls; Carrot Cloud Gratin; Aegean Tzatziki and Silk Chickpea dip.

There are new additions to the café’s daytime: Spinel (spinach pastry served with yogurt dip); Dilly (dill feta scone); ChocoHug (soft bagel with Belgian chocolate); Miracle BLT sandwich; Miracle Rings (Turkish street bagel sandwiches) and vegan wraps (Tofu Tango and Vega).

Friday evening (5p.m. to 8p.m.) the café hosts a Fibre Arts Club where participants can enjoy working on projects of their own or on group projects lead by a local maker. The group (all are welcome) is currently working with yarns and needles to create hair scrunchies in gorgeous pastel colours. In honour of International Women’s Day on March 8, these scrunchies will be available for sale with proceeds donated to support Women’s Day initiatives.

M & B – A Fine Butchery: Open for business!

In recognition of our local butchery’s 10th year in business on Beechwood Avenue, the Vanier BIA recently presented owner Andrew (Andy) Muckleston with a special anniversary award – a most welcome and well-deserved surprise!

Andy wishes to let readers and his loyal customers know that the butchery is open for business as usual. Don’t let the tall ‘For Sale or Lease’ sign on the property deter you: the butcher IS in! 

Andy tells the Chronicle that although the building and land that houses his business and that of the coffee shop immediately east are listed for sale or lease … it’s important to note, his business is not for sale.

“I’m here … we’ve got our usual full selection of prime meats (beef, pork, chicken etc.) available in coolers in the back of the store,” he says. Although customers can’t peruse cuts in their front-of-store display cases, “we’ll happily bring out selections for them to see prior to purchase.”

Andy is working diligently on finding a new space in which to relocate his business. “We’re staying in this community, for sure!”. Visit their website at mucklestonandbrockwell.com or call 613—745-2244. 

MyLook VISION CARE: Welcomes new clients

The Chronicle extends sincere congratulations to owners and operators Uman Nirmalan, RO and Nirmalan Vadivel (registered optician and store manager respectfully) on the occasion of the official opening of their new optical store at 369 St. Laurent Boulevard in the Rockcliffe Crossing Plaza. Welcome to our neighbourhood!

Offering services for all vision needs, including frames, eyeglasses, contact lenses and eye exams, this new Manor Park business is offering several opening specials. Be sure to drop in or check out their website at mylookvision.ca. 

A tasty gem has opened shop in our neighbourhood. Quelque Chose Pâtisserie offers delectable, high-quality French confections – always fresh; always tempting. Among its well-known classics are the pâtisserie’s signature, all-colours-of-the-rainbow macarons, butter croissants, gluten-free scones, crêpes, brownies and lava cakes as well as seasonal specialities such as ham rolls and festive sweets – imagine Galette des Rois and Bûche de Noël delicacies. 

My visit to their newly opened premises at 311 St. Laurent Blvd. happened on a Wednesday afternoon this past December. The aromatic flavour of the moment was vanilla with co-owner and head pastry chef Julia Dahdah busily overseeing the production of vanilla macarons. Not just a few – but an amazing quantity of 700 delicate, almond meringue discs all lined up for filling with creamy ganache filling made with pure Madagascar vanilla bean. As I watched, Julia moved skillfully around her immaculate commercial kitchen with its two baking ovens and the large refrigerators used for maturing macarons before filling.

“The flavour is in the ganache filling,” says Julia. “We source our ingredients from all over the world – our latest creation, the Dubai chocolate macaron, is made with tahini paste, pistachio cream, crêpe crisps and a hint of eau de geranium.” 

The result – delicious Dubai chocolate sandwiched between bright green, crispy, almond meringues – the newest in their line of 18 different macaron flavours.

I learn that 99 per cent of their macarons are gluten-free (only one contains gluten) and that two varieties, the raspberry/dark chocolate and the brownie, are dairy-free. All 18 varieties are made on site in Manor Park to serve both this store as well as their shop in Westboro Village; that macarons should be refrigerated and eaten within five to seven days. And, that Julia creates special seasonal and holiday flavours throughout the year.

 Julia tells me that the macaron we know today is Parisian in origin, created in the early 20th century by baker Claude Gerbet. Julia herself has Parisian credentials having travelled from her home in Venezuela to Paris to study the art of making macarons from the maîtres at L’École Grégoire-Ferrandi, followed by working at Pierre Hermé’s pastry shop. 

Quelque Chose Pâtisserie was founded in Ottawa by Julia and her husband David Seba. They opened their first location (and main production centre) on Montreal Rd. in Vanier with her sister Michelle working with them for several years. Family ties had brought the couple to Ottawa – and the rest is history. 

“I’ve always been passionate about pastry,” says Julia. “I love what I am doing – my former hobby has become my profession. What could be better!”

2025 marked not only their 10th year in business, but also their early November move to newly renovated and specially retrofitted, two-level premises just north of Hemlock Road in Manor Park.

“Our priority is for our customers to like and enjoy our products,” says Julia.

More than just a pâtisserie, Quelque Chose also offers a complete catering service – tea and croissant sandwiches, wraps and salads etc. with delivery – for breakfast and lunch functions, corporate meetings, and celebrations with friends as well as specially packaged favours for wedding receptions. 

Drop in at the lower-level of 311 St. Laurent Boulevard for delicious coffees, sandwiches, macarons and sweet treats. 

Keep an eye out for the official opening this spring of their afternoon tearoom in the upper level of the shop – an expansion that Julia and David are particularly excited about bringing to Manor Park.

Quelque Chose is open Monday to Saturday (8 a.m. – 5 p.m.) and on Sundays (9 a.m. – 3 p.m.). Visit: https://quelque-chose.ca 

Sharleen Tattersfield

To learn about Polaris School and Centre, located at 1805 Gaspé Avenue, I talked to Dina Cristino, the administrator of the school that follows a Waldorf-inspired philosophy to teach students from Kindergarten to Grade 7 (and set to expand to Grade 8 for Sept. 2026), and to Yasmeen Osman, the school’s lead Kindergarten teacher.

“We were delighted to move to Manor Park in 2022, where as part of a community hub, we share ground-floor space with the Manor Park Community Council Daycare and the Beechwood Farm Store,” says Dina. “Being here offers many nearby green spaces for outdoor learning and creates stability and roots for our school which first opened its doors in 2018 in Overbrook.”

“What sets Polaris apart is its developmentally informed, whole-child approach to education,” explains Dina. 

Yasmeen references the Waldorf educational philosophy. “It’s an approach that sees children as being on a developmental journey,” she says. “As they grow their needs, their abilities and the way they learn change significantly.”

“We tailor their learning experiences in accordance with where they naturally are [in that developmental process],” says Yasmeen.

She describes a play-based Kindergarten program that honours childhood as a time of awe and wonder, with time and space for imaginative, creative and purposeful play while laying the foundations for their academic journey which begins in Grade 1.

“Through play children develop social understanding, language, problem-solving skills and a sense of self,” says Yasmeen.

As students move into grade school, the hands-on, experiential curriculum evolves with learning becoming increasingly interdisciplinary. Academic subjects are taught through movement, art, music, storytelling, and handwork, bringing concepts to life in a meaningful way. 

“The academics are quite rigorous,” Yasmeen notes. “But we recognize that children learn in different ways. Some are visual learners, some auditory, some need to move while learning, providing multiple entry points into learning.” 

She adds, “Through collaborative and creative interactions, students learn to problem-solve, to create their own stories and to listen. It’s a very rich curriculum, building communication skills, resilience and curiosity.”

Dina describes the school’s Nature Connect program as a wonderful curriculum complement and an opportunity for students’ personal growth. 

“A connection to nature is foundational in Waldorf education,” she says. 

“One day a week is dedicated to Nature Connect. Students spend the day outdoors in all seasons and all types of weather, learning practical outdoor skills, with opportunities for teamwork and developing resilience, self-awareness, and confidence.”

Small class sizes of between 10 to 16 students allow teachers to genuinely know each child and to support families through transitions, such as the move from home to school. Students remain together for years, at times with the same teacher, fostering trust, belonging and a strong sense of community. 

Yasmeen notes that what the students learn about who they are in group settings is also important. “We see how that learning benefits both the individual, and the creation of community.” 

Additionally, Dina notes that each child is unique with their individual strengths and challenges. “Our educational approach really benefits children, allowing them the opportunity to grow at their own pace.”

As an independent school, Polaris is sustained solely through tuition and community support. It offers a Financial Adjustment Program through ongoing fundraising such as their online auction, seasonal fairs and annual appeal. This commitment helps ensure that access to a Polaris education is not limited by a family’s financial circumstances.

Want to learn more about how Polaris School and Centre can accompany your child on their learning journey? Send an email to info@polarisschool.ca, visit the website at https://www.polarisschool.ca/ or call 613-842-4322. 

Mark Lindenberg

Meet artist and painter Marlene Munroe de Montigny whose artistic career has spanned some six decades and explored numerous genres, styles and creative processes. 

A native of New Brunswick, Marlene obtained her Bachelor of Fine Arts degree from the Université du Québec (in Trois Rivières) prior to continuing her studies at the Center for Advanced Visual Studies at the Massachusetts Institute of Technology in Cambridge, Massachusetts and later studio work and seminars in San Francisco, California and Montréal, Québec. 

Marlene has studied many of the great masters, taught as a member of the Fine Arts faculty at the Université de Québec and has had her paintings exhibited world-wide, including Montréal, Québec City and Trois Rivières in Québec and at her studio in Vence, in the south of France, as well as in Palm Beach, Florida and in her own studio/gallery in Boca Raton, Florida.

Her artistic journey has been expansive with each period bringing “the challenge and joys of capturing the emotion integral to the motif of each piece,” she says. Life itself is her canvas.

“What delights me most is capturing and getting the emotion across in each of my works,” says Marlene.

Marlene’s portfolio encompasses different artistic periods. She began by painting large canvases in oils – each with a unique story for the viewer to discover. In conversation, she tells me that her first period was dedicated to abstract art, then sculpture, followed by figurative art exploring the human condition and later, by her modern approach to semi-abstract paintings. Her 1988 framework series explored human interaction with figures both in and out of frames.

Marlene’s refugee series, created in 1989 to 1991, portrayed the human tragedy of refugees, the beauty of their resilience and their care for one another. It was from this series that Amnesty International chose her work ‘The Barriers’ for its 1993 poster. Her landscape paintings, strong and illuminating, capture the seasons and the many places she has called home.

Throughout her artistic journey, Marlene has painted still life works exploring this genre with, and beyond, flowers in varied backgrounds. 

“Drawing has always been my strong point,” says Marlene. “And, being continuously passionate about life and my work.” 

Painting with watercolours is her most recent passion with a focus centred on our nearby neighbourhoods – Manor Park and its gathering spots, New Edinburgh and the Rideau River, Rockcliffe Park and its public garden spaces. 

Her favourite spot for inspiration? Marlene tells me that it’s at her riverside park bench alongside the Rideau River where the scenes of nature and everyday life come to life. 

“I love to paint outside, from a motif. There are so many enchanting subjects to be discovered nearby,” says Marlene.

“I begin with a pencil sketch and continue with my colours, usually returning to my studio to finish the painting while keeping the initial spontaneity and emotion I experienced when capturing the scene.” 

Today, Marlene’s watercolours reflect our vibrant local neighbourhoods teeming with activity, the many interesting people she encounters, the intricate and rich details of nature – elements that take her way beyond mere obvious observations to capture the joys, delights and emotional connectedness she so vividly sees and experiences.

Marlene’s original watercolours are now available at marlenemunroe.com. An inspiring visual treat awaits!

Sharleen Tattersfield 

We welcome new advertiser, MyLook Vision Care which will open to serve Manor Park and surrounding communities later this January. 

Ahead of their planned grand opening, I spoke to owners and operators Umaa Nirmalan, RO and Nirmalan Vadivel, (optician and store manager respectively). When we met, they were in the process of setting up their new premises in the Rockcliffe Crossing Plaza at 369 St. Laurent Boulevard. 

“I went to the University of Toronto (Scarborough Campus) for its Life Sciences program and then decided to go into opticianry,” says Umma … [a specialized field covering the technical aspects of vision care including the fitting, dispensing and adjustment of optometrist-prescribed, vision-correcting glasses or contact lenses]. 

“I completed a two-year training course at Seneca College and have been a practicing optician for the past 12 years.”

After practicing in Toronto for a number of years, Umaa and her family moved to Ottawa in 2019. She worked as a licensed optician at the New Look Eyewear store in the St. Laurent Mall for seven years until its closure. 

“I built up a great clientele – I love working with people. And, I love working in this community,” she tells me. “My dream was to open my own clinic.”

In their new store, Umma and Nirmalan will provide vision care products and services, including eyeglasses, contact lenses, safety glasses and more. They will eventually have an optometry clinic for conducting eye exams.

“People who have special needs for lenses can come to us. We will be providing services to people on ODSP as well,” says Umaa. “We aim to offer a quality service.” 

Nirmalan, an accomplished engineer and educator, notes that, “the advantage to having an individual operation (as opposed to a corporate store) is that MyLook Vision Care can go to a nearby lab and have a customer’s glasses ready within two or three days.” Working with Essilor and Riverside Labs in Ottawa, MyLook Vision Care will offer a wide range of lenses at all price points.

“We’re also planning to implement a tracer system, which will allow the lens-maker to begin making the lenses before they have the frames, making the process even faster. We can also customize solutions for the customer to help them see clearly,” he says. 

Umaa and Nirmalan’s daughter, currently studying optometry at the New England College of Optometry in Boston, Mass, will graduate as an optometrist in two years. “She may come and join us at the store,” Umaa says with pride.

As for keeping up with advancements in technology, that goes hand-in-hand with mandatory continuing education through the College of Opticians, which enables Umaa to renew her optician’s license on a yearly basis. Self-directed education is also a part of that process. And, Nirmalan notes, the labs also keep up-to-date with their lens-making technologies.

Umaa and Nirmalan are setting mid-January as their target date for the opening of MyLook Vision Care. 

“We are talking to the labs and to our frame providers to put together a number of two-month promotions, valid from our opening date, so that we can provide something special for the community,” says Nirmalan.

Need new glasses, or repairs to your existing glasses? MyLook Vision Care will be open six days a week, Monday to Saturday, with plans to stay open late one day a week so that customers can visit their store after work. 

Get in touch by calling 613-748-1375 or check out their website at: mylookvision.ca.

Mark Lindenberg

Dr. Luc Ducharme began practising dentistry in the Vanier area on Montreal Road in the summer of 1995 just after he graduated from the Université de Montréal. He remained there for nine years, moving to a location on Beechwood Avenue in 2004, practising there for 18 years. 

In December 2021, he moved the practice Dr Luc Ducharme & Associates just a block away from that previous location to newer, larger premises at 230 Beechwood Avenue.

By the time he was seven years old, Luc already knew he wanted to become a dentist. 

“The funny thing is, on either my mom’s or dad’s side, we knew no health professionals,” he says. “That choice came from me.”

“I always wanted to be a health professional, to work with my hands. I studied always with the intention of one day becoming a dentist,” he continues.

And with that drive to succeed, Luc celebrated his 30th year in the profession this past summer. His son, Jacob is currently in dentistry school, and will join his father, the latter says, in two years. 

“The Ducharme name will continue for many years on Beechwood,” he says with pride.

Luc has established a comprehensive general dental practice, providing care in both English and French. His services range from preventive care to advanced procedures such as cosmetic restorations, root canal therapy, implants, IV sedation and orthodontic services, among others. 

Over the years, three dentists – Dr Olivier Julien, Dr Akram Alakel and Dr Jacynthe Desjardins have joined  Dr. Luc Ducharme & Associates. 

“Our patients range in age from four years old to 100 years old. It comes down to the service we offer,” Luc tells me. 

“We treat them as if we were treating our own family. I’ve built this practice on honesty. People know, from word of mouth, that they can trust us.” 

Aware that patients can be anxious when visiting the office, he says, “It’s our job to make patients feel comfortable, safe and secure. We do this by being gentle, taking our time, explaining procedures well. Instilling that confidence makes our job a lot easier.” 

After four years in the current location, Dr. Ducharme’s patient base is still growing, “Right now, I’m seriously looking to expand. We’re proud of what we’ve achieved,” he says, referring to being featured on cover of the 2023 Best Offices Ottawa magazine as an example.

 “I’m so proud of being able to do all of this in the New Edinburgh/Beechwood Avenue community, he says. “I’ve been in this neighbourhood for 30 years. It’s a blessing to be able to practise in this community.”

Every year, Luc supports the Vanier Community Service Centre’s Déjeuner Flocons de Neige (Snowflake Breakfast) with a donation, and during the holiday season, his practice provides dental services to disadvantaged populations. 

For the past three years, the beneficiary of this support has been the Centre Espoir Sophie, a French-language community and drop-in centre for women in need. Luc tells me that these are just two of the many ways that he has supported the community over many years.

And it’s clear that a much wider community supports Luc Ducharme. “In the past four years, we’ve welcomed countless new patients.” He wonders, “Where are they coming from? I’m of French Heritage, so we have new patients coming from French communities across the city. However, most of our patients are based in the Beechwood neighborhood.

Want to learn more about the services Luc and his associates can offer? Call 613-749-1785, email the office at info@drlucducharme.com or visit https://drlucducharme.net.

Mark Lindenberg

When I asked Carol Steuri, owner/operator of A Love Letter Paper Boutique located at 137 Beechwood Avenue what inspired her to open up her shop, she tells me that her work in forest conservation and climate was part of her decision. 

“We actually don’t need to be cutting down trees anymore for paper because we have enough recycled resources out there and [many] other resources that can make really great paper,” says Carol.

“This shop is a marriage between my love of paper and tactile things, and my environmental background.” 

All the paper products carried by A Love Letter are made from either recycled paper or recycled cardstock or from ‘next-generation’ paper – a low-impact, tree-free alternative made from any kind of agricultural or textile waste.”

With a background in corporate-brand development and communications, and experience working in Canada, the United States and Switzerland, Carol says that, after having explored a variety of creative avenues, “I knew when we came back to Canada that I wanted to devote my work to the climate”.

Carol undertook a postgraduate degree in climate policy. Once back in Canada, her first job was as the Executive Director of Green Communities Canada, an association of grassroots community environmental groups and organizations, where joint programming around green infrastructure, green transportation and energy use was a priority. 

“I knew so much about business, marketing and communications, I wanted to bring that experience into doing more good.”

Carol notes that, the location of A Love Letter on Beechwood Avenue, was somewhat strategic. “People who love paper shops, love their paper shops and I didn’t want to encroach on two long-standing papeteries, The Papery and Paper Papier.”

“I fell in love with the antique feel of the Beechwood space, even its creaky floor,” says Carol. “There’s a constant wave of traffic, so for me, it felt less risky.” 

“Since I’ve opened, everyone’s been really excited and supportive. My expectations keep getting exceeded.”

A Love Letter Paper Boutique carries a selection of cards, journals, notebooks, agendas, stationery, gift wrap, pens and writing tools. 

“I’m most proud of some of the suppliers who use next-generation materials, made either agricultural waste or textile waste.” Carol learned about many of these suppliers from her work at Canopy Planet. Buying products made in India from flax or wheat straw in Carol’s shop means consumers are doing their part to help divert the 92 billion tonnes of agricultural waste burned every year in India alone. 

“There are a lot of really lovely designers in Canada too,” Carol says. “From the get-go, they all use recycled materials, their environmental impact is their one of their main concerns. None of them are big businesses; some are based in Montreal, some are in Ontario, some are out West. The majority are women-run businesses trying to do their best, environmentally, and they make beautiful stuff, too.”

“Humble transparency is about me being open and honest about how I’m doing business and how I’m finding suppliers and supplying goods in my store – everything from hiring practices, to material sourcing to customer engagement,” she says. 

“I’m doing what I can to make good in all areas of this business.”

Love paper, but want to find new ways to make every page of a letter or a diary entry or that special card go a little farther? Drop in to A Love Letter Paper Boutique, discover the store on the web at: https://www.aloveletter.co/; email hello@aloveletter.co or give Carol a call at 613-741-1115. 

The boutique is open weekdays (10 a.m. to 6 p. m. – closed Tuesdays); Saturdays (10 a.m. to 5 p.m.) and Sundays (11 a.m. – 4 pm.).

Mark Lindenberg

On a crisp fall morning, I met with Nicole Nixon, retirement living consultant, and Sarah Laflamme, the executive director of Levante Living’s The Edinburgh Retirement Residence, located at 10 Vaughan Street in New Edinburgh. The hint of a chill in the air contrasted nicely with the warmth of the people and surroundings in the residence which is undergoing an extensive renovation of its common areas and rooms.

When I ask Sarah what The Edinburgh’s continuum of care for residents looks like she says, “we do everything from providing no care at all to providing supportive memory care for individuals with dementia.” 

The residence can accommodate 63 residents offering independent, enhanced and assisted living options, as well as respite and convalescent care.

Nicole notes that, “Of the 24 properties owned by Levante, most focus more on independent living. We’re more focussed on care, here.”

Sarah tells me that The Edinburgh’s ‘Thrive for Wellness’ program “encourages independent living, but as your needs change over time, you can add à la carte care services, enabling our residences to ‘age in place’ without having to move.”

Nicole continues, “We encourage residents to do things on their own, until or if they struggle. Then, absolutely, our professional care team is here to help.” 

From getting up in the morning and getting ready for the day, to helping with medications and more, The Edinburgh care team emphasizes a step-wise approach (using schedules and reminders as an initial step, for example), before deciding to physically assist residents with their tasks of daily living – decisions being driven by residents’ own needs and wants.

Levante Living provides a nutritionally balanced menu across all of its retirement homes, including The Edinburgh, with flexible options available. 

“Our residence has always had hand-dipped fish and chips on Fridays … because that’s what our residents want,” says Sarah, noting that menus also accommodates regional tastes and special diets. “If you tell us you want something, we’re going to do our best to provide it.” 

The Edinburgh’s most popular recreation activity? A once-a-month meal in the eighth-floor penthouse, taking in 360-degree views of the city. Residents pick the fancy dinner’s theme, invite guests, and many dress ‘to the nines’ for the occasion. 

“People sit upstairs in the winter, enjoying the views of the Gatineau hills. The lights are beautiful at Christmas,” says Sarah. “We love pets here and children’s visits are always special,” says Nicole.

“We partner with Fernhill School down the road, so we see the kids for Christmas. If they’re presenting something at school, they’ll often present it here. We have bingo, fitness every morning, trivia … people bring their own interests with them [to share with other residents].” 

Nicole and Sarah tell me, “from arts and crafts to political conversations, to entertainment, we have a large variety of activities for such a small residence.”

The Edinburgh also offers respite care, from 30 to 60 days. “Our reputation for professional care is excellent. Referrals come from hospitals, physicians and surgeons. With the renovation that we’re undergoing, the updated and fresh aesthetic of the building will complement the level of care we provide,” says Nicole.

To learn more about the experience of living at The Edinburgh Retirement Residence, visit: https://levanteliving.com/residences/the-edinburgh/ or contact Nicole Nixon at 613-747-2233 to ask for a tour.

Mark Lindenberg

I meet Jo-Ann Raven, owner/operator of Sew-Jo’s at 405 St. Laurent Blvd. in her shop, a cozy, bright space. Open Tuesday to Saturday from 10 a.m. to 4 p.m. and Thursday from 10 a.m. to 6 p.m., Sew-Jo’s is full of warmth and energy. She introduces me to Cathy, whom she calls “store manager, webmaster, software guru, and just an extremely good friend,”.

I ask Jo-Ann what inspired her to open the store. “The Yarn Forward store was closing down, and I had a customer following from the sewing community that supported that store,” she says. “I also had a Husqvarna Viking [sewing machine club] … and I wanted to keep the clubs and sewing classes going, because people had been loyal for a long time.”

“You promise these classes and two years free service … and then you disappear? I didn’t feel good about that,” she adds.

Jo-Ann asked her club members what they would think if she opened her own store. “They stood up, cheered and said, we’ll help you! And, they literally did.” Jo-Ann opened Sew-Jos in 2018.

“I had no difficulty taking over the Husqvarna dealership. I already had almost 20 years experience with the machines. I had planned to be teaching classes, carrying enough fabric to support those classes and workshops. COVID happened shortly after that.”

Jo-Ann adds, “We couldn’t hold classes, we sold all the sewing machines. We started bringing in fabric because people were looking for fabric to sew masks.” 

Jo-Ann sold her fabrics through the store’s window: “People would be on their phone outside; we’d be on our phone inside and showing them fabric and supplies.”

Jo-Ann tells me that Sew-Jo’s has always been a creative outlet for people. 

“It’s amazing what happens in our Thursday classes. Our instructor Diane will help anybody, from someone who’s never used a sewing machine before to someone who’s made a flashy suit.” 

She tell me that Diane also teaches kids, after school, and that a group of girls, went from one set of classes to another, the whole season through. 

“They started off making scrunchies to sell to their friends at school, or making Halloween costumes, and ended up making their prom dresses. One girl even designed her own dress, “ says Jo-Ann.

“We get executives who sew to release tension. All kinds of ages come into the store. Our clubs are intended for anybody.”

There’s no charge to attend the clubs Jo-Ann runs. “People come to get inspired. I teach … we have show-and-tell. What I ask is a donation for the food bank.” 

A few years ago, she’d created a Christmas gnome sewing kit. When people bought the kit, it meant that she could donate six pairs of socks to the Ottawa Mission. 

“We ended up donating over 300 pairs of socks. The community is amazing here. There’s a heartbeat to this place.”

Sew-Jo’s still sells basic mechanical sewing machines, but it’s clear they’ve come a long way since my grandmother’s time. 

Cathy says, “The software used with embroidery machines [for example] was DOS-based; top-end machines now use touch-screens, are Wi-Fi-enabled and have AI-capable interfaces.” 

Want to know more about sewing, sewing machines, clubs and the community that Sew-Jo’s has built up around itself? Contact the store at info@sew-jos.ca or call them at 613-748-7878, visit their website at https://www.sew-jos.ca/ or simply drop in for a visit. 

Mark Lindenberg

Monson Deluxe Cleaners, at 110 Beechwood Avenue, in Beechwood Village, has a 90-year history in Ottawa. Speaking to John Murray, the owner of Monson, now under the Hillary’s Cleaners banner (also a well-known city dry cleaner) located in the west end, and Jean-Paul (‘J.P.’) Bleau, a recently retired Monson employee, it soon becomes clear why this shop has been around for so long.

“It used to be strictly dry cleaning and shirt laundering. Over time, with new equipment, we offered other services, whether dry-cleaning drapes, rugs, or wedding gowns,”. John tells me the latter have become big business. 

“Attention to detail is always important because brides want to either sell, or wear, or box their gowns.”

“In the 1950s and 1960s, everyone would wear a hat, coat, suit and tie. Now, we clean maybe 40 ties in a year. Our shirt-cleaning departments have shrunk since COVID. With Zoom meetings and everything else, people don’t travel as much,” says John.

“Our pick-up and delivery service was a bit of a pivot. We also started our wash-and-fold service thanks to COVID. Customers can put any of their clothes that don’t need dry cleaning in a bag, and we’ll pick it up at their house or at their office. We also serve businesses (massage therapy and dentists offices, for example) that use lots of towels. We’ll clean your laundry, dry it, and fold it back into bags and bring it back to you within 48 hours.”

When John took over Monson’s, acquiring new dry-cleaning machines was a priority. 

“We had been using a not so environmentally friendly dry-cleaning solvent. We did a lot of research and came up with Solvon K4 by Kresseller which we felt was the most environmentally safe option. It’s plant-based [solvent-free] with great cleaning results,” he says.

“We had employees that we wanted to make sure were safe as well. We made that decision back in 2011. It was the best decision ever,” says John.

Monson’s environmental awareness goes even further. 

“We re-use 99 per cent of our hangers. We take our plastic covers back, send them to our waste management company; they recycle them. We have many customers who bring back hangers and plastic covers to make sure that we’re doing our part.”

Given that there are few family-run businesses left in the community that have Monson’s longevity, community involvement is important. 

Of past initiatives, John tells me of the time the Ottawa Senators parking staff were wearing old jackets that needed replacing, “We picked up all those jackets, cleaned and then stitched them up (where needed), took the logos off, and donated warm coats to the Ottawa Mission. That stood out.”

When it comes to staffing, John points to Jean-Paul.

“We hire for enthusiasm. We want somebody that wants to engage people. People’s clothes are very personal to them; we want them to look great,” he says.

“We want staff to understand what the customer’s needs are. You get to know your customers. We want our staff to be confident and comfortable.”

Monson Deluxe Cleaners is open Tuesday to Friday (8a.m. to 5p.m.) and on Saturdays (9 a.m. to 3 p.m.)

Want to know more about the cleaning services that Monson’s offers? Give Monson a call at 613-749-5969 or visit these websites: https://www.monsondeluxe.ca/ or www.Hillarys.ca, or email them at: info@hillarys.ca.

Mark Lindenberg

The Manor Park Barber Shop, now owned and run by barber and hairstylist Laura Goyos, has been located at the north-end of the Rockcliffe Crossing Plaza (Unit 347-A) for over 30 years.

“The barber shop itself was actually one of the first businesses that opened in this plaza,” says Laura. “Today, it continues to serve the community like it did years ago.” My mom, Aleisis Avila Rodriguez, bought the business some 20 years ago and ran it …basically on her own … for many years.” 

“I first went to hair styling school while working with my mom part-time. During the pandemic, I had to make a decision: I decided to come work for her full-time,” she says.

When I ask Laura what sets her barber shop apart from others, she tells me it’s the clientele who have kept coming back over the course of 20 years.

“We operate as a traditional barbershop, offering options like hot shaves. Appointments are not necessary … walk-ins are welcomed.”

“This is our bread and butter. Nobody’s a number,” says Laura. “We take the time to talk to the customer, to figure out what they want,” she says. 

“We also operate from the hair-styling background that both me and my mom have, where our job is to not only cut hair … you have to know how to do everything; you need to cater to different ethnicities.”

Laura tells me, “If you have any anomalies on your scalp, if you can do things to improve your scalp health, we give advice.”

“We try to be an inclusive business, so we specialize in different techniques. We love being able to run a business where we can change somebody’s day. Hair is important. We offer a personal service, we would be nothing without our customer’s loyalty.”

Laura loves people. She tells me that when she moved to Canada from Cuba with her family, she wanted to become a chef, going so far as to do her chef’s apprenticeship working as a cook for a time.

“But I’m social. I need to be interacting with people,” she says. “I found in winter, I didn’t see daylight. My mom said, I’m going to teach you [to be a barber].” 

Laura ended up going to school first to learn hairstyling. “In school you study psychology, you learn business, marketing. You learn a lot of things that it would have been challenging for my mother to teach me while she was working.” 

Laura tells me that she liked colouring hair and had a good opportunity working part-time at Salon Rouge where they were “very good with colour”. Once she graduated, she specialized in colouring at that salon, working there for three years. 

After a time, Laura decided to go back to school to specialize and acquire certification as a barber. Then, one day a week, she started working at the Manor Park Barber Shop with her mother. 

This past December Laura’s mother decided to step back with Laura taking over full operation of the shop. “My mom still comes here, whenever she can – it was a part of her life for so long.”

If you’re in need of a haircut or a good barber and wish to keep it local, why not visit the Manor Park Barber Shop. Or, check out the shop on Facebook. Stop by Tuesday to Saturday from 11a.m. to 4 p.m. – no appointment required.

It’s all about, “People coming together, being at ease and sharing good food around the table … connecting to create and build community,” says Tracey Clark, the impetus and experienced businesswoman behind Linden Pizza, one of the newest dining spots at 119 Beechwood Ave., corner of Chapleau. 

Readers may recognize Tracey as one of the founders and former CEO of Bridgehead Coffee. This is her neighbourhood and Tracey, as always, is dedicated to creating social opportunities for neighbours and friends to come together.

Located in extensively renovated and custom-retrofitted premises, this cozy, intimate restaurant seats 24 comfortably inside. And, close to opening, is Linden’s side-patio (accessible from inside the restaurant) with additional seating for 24. Tracey tells the Chronicle that patrons can look forward to enjoying fall outdoors this month and for as long as the weather ‘cooperates’ wrapped snugly in provided blankets and the warmth from the patio’s outdoor heaters.

Creating Linden was a rewarding, collaborative effort involving Tracey along with Camille Hopper-Naud, restaurant manager, and Mackenzie Coombes, head chef. They’re a close knit, creative team focused on providing a cozy atmosphere and a fun, casual experience.

“We designed Linden to make guests feel at home, and to feel like they received a hug when they visited,” says Tracey. “Our small space is comparable to that of a ship’s galley,” say both Camille and Tracey. 

Everything is compact and totally functional from the front reception area to the bottle shop, bar and servery on to the open kitchen at the back. The basement space accommodates Linden’s prep kitchen, washrooms and wine storage. 

Linden’s menu? Well, there’s something for every taste and inclination from different starters (warm olives, escabeche, salads and carpaccio) to small plates featuring Cocottes (baked options such as Morels E Manzo and poached Fogo Island cod), to eight different signature pizzas and desserts as well as innovative alcoholic and zero-proof mixed drinks, wines, craft beers and sodas. Suppliers are local – all part of creating a neighbourhood, village-like place.

The pizzas: Linden’s pizzas are known for their thin, Roman-inspired dough (without oil or sugar) resulting in an airy, chewy crust with a nutty flavour capped off with a variety of unique red, white and green toppings like the Valentina, with La Cultura pepperoni and hot honey

Camille, who is also Linden’s beverage manager, has curated a selection of unique alcoholic and zero-proof cocktails, an extensive list of mainly Canadian and Italian wines (bubblies, rosés, whites and reds) as well as craft beers, ciders and colas.

“Our wine list features consignment wines (by the glass or bottle) that you won’t find in the LCBO,” says Camille. “We carry guest favourites including Revel cider from Guelph, Ont. as well as non-alcoholic Annex sodas from Alberta that are exclusive to Linden in Ottawa.”

Linden has a bottle shop, where guests can purchase beverages to- go with their take-out pizzas at a discounted price. Guests can also bring their own wines and enjoy them for a corkage fee. 

Wishing to celebrate something special? Once a month on the full moon Linden holds ‘Lunar Nights’ featuring exclusive dishes and pairings. The next one is the Cold Moon on December 4, 2025. 

Or perhaps, you’d like to celebrate your next milestone or private event at Linden. Options include a full restaurant buyout with exclusive use of the restaurant and staff taking care of all details.

Linden is open Monday to Saturday for dining-in from 5 p.m. to 9:30 p.m. and for take-away and delivery from 4 p.m. to 9:30 p.m. Contact 613-913-7997 for reservations and orders or visit: lindenpizza.ca.

Sharleen Tattersfield

We welcome new advertiser Villeneuve Interiors whose design showroom at 179 St. Laurent Boulevard opened in September 2021 in Manor Park. Since its inception in 2017, Villeneuve Interiors has established itself as a trusted partner for homeowners who want high-quality design and renovation solutions. Founded by Denis Villeneuve, the company brings over 50 years of home-renovation, design and project management experience to projects, both large and small. 

From the moment clients invite them into their home, Villeneuve Interiors delivers “a seamless experience from concept to completion,” says president and sales consultant Denis Villeneuve.

Whether kitchens (opening up the space, adding more natural light), bathrooms (reconfiguring the floor plan, replacing fixtures, incorporating barrier-free features), basements (maximizing usable space) or other rooms (e.g., offices, laundry rooms, bedrooms, home additions), Denis says that Villeneuve Interiors can “take care of it all, from design and project management, all the way to the renovations.” 

The company also incorporates universal and accessible design into almost any area in a home, “meeting all the user’s needs in order to become more adaptable and comfortable,” says Denis.

Villeneuve Interiors has “a dedicated team with over 50 years of combined experience in home renovations and constructions.” Denis and his staff reassure clients with their commitment to quality and their attention to detail, making sure that the project is well-organized, in order to “make clients visions come to life.” 

The company offers start-to-finish project management, beginning with an initial in-home visit and ending with a final walk-through at project completion. This includes, “minimizing mess, managing the project efficiently, and providing thorough follow-up services for clients.”

The Villeneuve Interiors website includes a number of interesting time-lapse videos, showing the process undertaken on various projects, from a walk-in closet renovation to a roof replacement, to the beautiful conversion of an old 3,500 sq. ft. church in Wakefield, Quebec into a home. 

How does Villeneuve Interiors build and maintain such a wide-ranging project portfolio? “We surround ourselves with established and reputable trades,” says Denis. “Our established client base leads to many repeat customers.”

When I ask about one thing that clients should know before starting a project, I learn that understanding the length of time to complete a project is important. “There will be a difference in how long it takes to do it yourself, and how long it takes for the professionals to do what you want done,” says Denis.

Curious, I ask about the best way to deal with the unexpected in a renovation project? 

“Knowing the scope of the project beforehand leaves little room for unexpected challenges to come up. Proper planning will alleviate most unexpected delays and cost,” says Denis.

Intrigued about what Villeneuve Interiors can do for your home project? Give them a call at 613-686-4689, email denis@villeneuveinteriors.com or visit their website at https://villeneuveinteriors.com. 

To visit their well-stocked St. Laurent Boulevard showroom, which is open by appointment only, call or text Villeneuve Interiors at 613-686-4689. 

Mark Lindenberg

Meeting with Michael Bernards, the R.C.M.P. Curling Club’s new marketing and publicity representative, and Paul Adams, the club’s manager in the lounge at the club, located at 115 St. Laurent Boulevard, I immediately get a sense of the enthusiasm both have for the sport and for the history of the club itself.

“[The Club] opened in 1956, strictly for R.C.M.P. members. Their spouses rented ice. But for two years prior, they curled in the stables … using natural ice. In 1964, they saw that … in order to survive, they’d have to open the membership to the general public,” says Michael.

I ask if there was a pivotal moment that, or a person who, helped establish the curling program. Paul (a club member for the past 20 years) notes that many people have helped the club survive and prosper.

“We hired an ice-maker in 1992 or ’93. At the time, he was fairly new to the trade, but since then he’s become world-renowned. Ian MacAulay helped put our curling club on the map. It has a reputation as one of the best clubs in Ottawa, maybe in the country, with the best curling ice.”

“The club includes players as young as five, and university kids often find themselves playing alongside the Deputy Commissioner of the R.C.M.P. or a Supreme Court judge, or me … and everything in between,” says Paul. The club has four ice sheets.

“The RCMP own the land and the building, and make sure the building’s in good shape,” says Paul. “Fifteen to 20 per cent of our 500 members are R.C.M.P. members. We have 10 rent-a-leagues per week, for another 300 players. About 800 people curl here in a week.” Paul tells me of one curler who’s over 90 years old.

“I was drawn to it when I came to watch family members play,” says Michael. “There are leagues for different ages, women’s leagues, men’s leagues, open leagues. We do have a couple of strong, quite competitive youth teams. But … by the time you’re in the lounge after the game, the score no longer matters. The social atmosphere draws people in.”

The curling season starts in October and ends in April. League play will see teams bump up and down the ladder depending on their performance. A club championship in the spring is open to any team in any league.

“We try to do one social event per month,” says Paul. “Our golf tournament and trivia night are a lot of fun. The club hosts a turkey spiel at Thanksgiving: the winners take home turkeys. The club also co-hosts the City of Ottawa Championship and co-hosts a women’s bonspiel in February; all the money raised is donated to the Heart and Stroke Foundation.”

On Saturdays, a very social mixed-league plays. “There are a few daytime leagues, and a few community groups that run their own league; they just rent the ice here,” says Michael. The R.C.M.P. Curling Club provides “consistently good ice and great atmosphere”.

In terms of the club’s evolution, Michael tells me, “the virtual elimination of gendered teams is the biggest change. If you were a men’s league and you needed a spare, it had to be a man that filled in. For women’s league, it had to be a woman. That has increasingly just shifted.” 

“Unofficially, every league is an open league. You’ll see men and women on the ice at the same time, and nobody cares … the important thing is the curling,” he says.

During the season, the club hosts a Friday night learn-to-curl league: anybody can try curling to see how they like it. And, find out that when the skip (captain) calls ‘hurry hard’, he’s telling the curlers to sweep the ice as hard as they can.

Interested in learning how to curl? Visit https://rcmpcc.ca/, email manager@rcmpcc.ca or call 613-749-7086 for more information.

Mark Lindenberg

On meeting Andre St. Amour, the owner and operator (alongside his wife Julie) of Evertrain Fitness at their 524 Montreal Road studio, corner of Montreal Road and St. Laurent Boulevard, I ask why they founded their fitness-coaching company with a focus on helping people over 50. Andre tells me that when they started ten years ago, it was not only about “what we were good at, but also, who we truly enjoyed working with.”

“Our approach was always centred on injury prevention. We saw the value of putting in the work at the beginning to avoid injuries later. That foundation is really a key factor in long-term success for anyone, but especially for people over 50.”

Andre explains that the over-50 demographic was highly underserved, even though they were the ones looking for this type of support. 

“It wasn’t easy for someone over 50 to find a personal trainer they could connect with and trust. We felt there was a big gap there and we wanted to fill it.”

Personal experience played a big role in shaping Evertrain’s fitness programs. Andre recalls: “In the past, I hurt myself through ignorance – doing things I shouldn’t have, or doing them the wrong way, or not doing things to prevent injury.”

“Julie and I have both had major injuries. We knew first-hand the power of the very things we now teach people: strength training, stretching and different mobility drills. A broad approach, combined with an individual plan, can make an incredible difference.”

For the past year, Evertrain Fitness has offered their ‘Lifelong Strong Trial’ to new clients – a three-session, ‘try-before-you-commit’ program snapshot. Andre and Evertrain’s team of four trainers – each bringing complementary professional backgrounds – don’t oversell the idea of quick results with the trial. Instead, they help clients discover whether the Evertrain system feels like the right fit before moving into a longer-term program.

The first session is a movement and longevity screen: asking clients to perform simple movements that uncover potential issues or contraindications. 

“We look at whether an exercise might actually cause a problem and, if so, how we can modify it so you can still do it safely. Or, if needed, we take a different route. It tells us not just what to do, but what to avoid,” says Andre.

The second session gives clients a taste of a personalized workout, starting at their own level. 

“We put them through a workout that feels achievable but meaningful,” says Andre. “The third session is more of a game plan meeting. We sit down, go through the client’s goals in detail, discuss potential obstacles, and talk about how to overcome them. There will always be obstacles – but we don’t let that get in the way.”

Typically, people begin in similar places. Evertrain not only customizes exercises for each client, but also how those exercises progress over time – prioritizing what gets done, setting weekly goals, adjusting in real time and reviewing every 13 weeks.

Evertrain Fitness offers private training, semi-private training and online coaching. Whatever the delivery type, the Evertrain method remains consistent: helping clients build and maintain functional muscle, getting strong enough for daily living tasks, and focusing on joint mobility, posture and motor control to ease stiffness. 

The method also emphasizes independence and longevity, covering nutrition and habit-building. 

“We figure out where the gap is, where you’re struggling and we close that gap,” says Andre.

The last piece of the puzzle, Andre emphasizes, is consistency through coaching. “We’re the motivator, we’re the troubleshooter, we’re the anchor for our clients.”

Want to learn more about Evertrain Fitness? Visit evertrain.ca, email info@evertrain.ca, or call (613) 703-0409.

Mark Lindenberg

This year marks a significant milestone for Epicuria Fine Food Store and Catering: celebrating 35 years of serving Ottawa with exceptional prepared meals, artisanal products and elegant catering experiences. What began as a small speciality food shop in 1989 has grown into a favourite destination where quality ingredients, creativity and warm hospitality come together.

“What I love most about this business is the chance to connect with people through food,” says Michelle Lafrance, owner and fourth caretaker of our neighbourhood food shop and catering company. 

“Whether it’s a family picking up dinner on a busy weeknight or a celebration of any kind, we get to be part of their lives in meaningful ways.”

Epicuria has always been more than a food store. From its earliest days, the vision was to create a place where people could find meals that were comforting and sophisticated – dishes made with care, designed to be shared at the family table or enjoyed as part of a special celebration. Over the decades, the shop has become a community staple, known for its rotating menu of prepared foods, seasonal specialities and curated pantry items. 

Catering has also been central to Epicuria’s story. From intimate dinner parties and corporate gatherings to weddings and milestone celebrations, Epicuria has helped customers mark their most important occasions. Its catering team is known not only for exceptional food, but also for details that elevate an event – elegant presentations, seamless service and menus tailored to clients’ needs. 

The secret to this longevity lies in the people and relationships behind it all. Epicuria’s chefs, bakers, event planners and front-of-house staff share a passion for food and hospitality that shines through in all they do. Many team members have been with the company for years, helping to shape its character and carry forward its traditions. Together, they’ve build an environment where creativity thrives and where customers feel like part of the family.

“Epicuria has always been about more than just great food – it’s about the people behind it,” says Michelle. “I’m proud of the incredible team we’ve built and the sense of community that has grown around our store and catering.”

Community has always been at the heart of Epicuria’s success. Its customers, some of whom have been visiting since the early days, continue to support the business, passing along the tradition to their children and grandchildren. For over 35 years, Epicuria has contributed to Ottawa’s vibrant food culture and celebrated local producers, farmers and artisans along the way.

“A heartfelt thank you goes out to Cindy Riley, Heather Maclachlan and Tracey Black for laying the foundation of this truly special company,” says Michelle. 

Looking ahead, Epicuria remains committed under Michelle’s leadership to the values that have defined it for more than three decades: quality, innovation and community. While food trends may come and go, Michelle says that, “the essence of Epicuria remains the same – delicious meals, beautifully presented and always designed to bring people together.”

“Reaching 35 years is truly humbling,” says Michelle. “I’m grateful for our loyal customers and for our staff who pour their passion into everything they do. The joy for me is knowing that we’ve created something lasting and that we still have so much more to share.”

As Epicuria celebrates 35 years in business, it extends deepest gratitude to its customers, staff and the partners who have made this journey possible. With pride in its past and excitement for the future, Epicuria is introducing a new loyalty program to thank its wonderful clients. 

Here’s to many more years of creating memorable meals and moments.

Visit the store at 357 St. Laurent Boulevard in the Rockcliffe Crossing Plaza, check out their website at epicuria.ca or call 613-745-7356. 

Sharleen Tattersfield

On a sunny August afternoon, I met Özlem Aslan, owner of Café Miracle at 141 Beechwood, corner of Acacia and Beechwood Avenues. We sat at the café’s small, colourful patio area. Having just opened in June this year, it was already apparent that the café has become something of a neighbourhood hub.

Özlem and her family moved from Turkey to Canada in 2018, arriving in Toronto. Trained as a lawyer in Turkey, Özlem completed her studies at Osgoode Hall Law School and her articling period in Ontario. Although prepared, she has not yet been called to the Ontario Bar. I ask her what made her decide to put aside law and open a café.

She tells me of the sense of satisfaction and fulfillment she gets from living in the neighbourhood and of being within walking distance of not only her own venture, but other local amenities and services. 

“I open the café door with joy,” says Özlem. “I water the rosemary outside. I buy the flowers for the café – you’ll see them in the windows. We offer many Mediterranean‑inspired dishes and drinks. I put my love into whatever I serve. It makes me so happy.”

From the bustle around me, it’s clear that Özlem is able to pass that sense of fulfillment and happiness on to her customers, and that friendships are evolving. “Everybody knows everybody. This is a neighbourhood where we’re really connected.”

I ask Özlem about the café’s name. “Café Miracle was born from a deeply personal journey. Every day, I practice the teachings of A Course in Miracles, a spiritual path that reminds us that true miracles are shifts in perception, moments when we choose love over fear, and connection over separation,” says Özlem.

A further expression of that philosophy is the café’s ‘Miracle Jar’: “Right by the counter, there is a jar, filled with notes of peace, trust, presence and a gentle reminder to see without judgment. Our guests reach in and take a message when they need one. It’s a small invitation to pause, reconnect and remember that the everyday is already full of quiet miracles,” says Özlem.

A few steps away is the ‘Miracle Wall,’ filled with the voices of the community: words, drawings, wishes and hopes – a living reflection of Café Miracle’s visitors. Nothing makes Özlem happier than seeing her guests add their own thoughts, or dreams.

Inside the café is a workshop space called ‘COSMOS’ designed for creativity, connection and quiet transformation. 

“While we are still growing into all it can be, the seeds have already been planted. We’ve created collages with local artists whose work hangs on our walls, and we’ve welcomed neighbors who gather here for breakfast or to simply connect, and watch guests enjoy long, thoughtful chess matches.”

Özlem plans to host reading circles, poetry nights, journaling sessions, miniature painting, knitting circles, storytelling afternoons for kids, board game nights, handcrafting with local artisans, and much more.

Café Miracle is open Monday to Saturday from 7 a.m. to 7 p.m., and Sundays, from 7 a.m. to 5 p.m., with five part-time staff, and “I’m here, too.” Özlem says. Offering customers a wide and welcoming smile, she is indeed (as noted in her email signature) the heart and hands of Café Miracle. 

Reach the café at 613-663‑2233 or check out their presence on Instagram: @beechwoodmiracle.

Mark Lindenberg

Welcoming, fresh and vibrant: this is terra20, an owner-managed, owner-run business located in the Ottawa Train Yards shopping district just off Industrial Avenue close by Farm Boy’s flagship store. Meeting owner/operator Kas MacMillan in mid-April was inspiring as I learned about options for living a healthier and more sustainable lifestyle. 

Kas has been with terra20 for the past nine years, starting after university at its original Pinecrest location where he held every position possible. Two years before head office closed down, he decided to “throw in the hat and open his own terra20 store,”. It was early spring 2020 and by July, his east-end store was up and running and a going concern. 

“We’re proud of being an independent, owner-managed business ever since 2022, when  the owner of terra20 in Hintonburg and I bought out the original owner,” says Kas. 

During my visit, spring was on my mind as were thoughts of making a clean sweep of conventional cleaning and personal care products for items free from harmful ingredients and an overabundance of chemicals. How to choose? How to watch my pennies?

I needn’t have been concerned. From the moment I entered terra20, Kas knowledgeably and patiently helped me navigate his store’s many offerings ranging from cleaning products to wellness, lifestyle, bath and body, and skincare.

“As a Canadian owned business, we focus on natural, sustainable products that make healthy living easy, says Kas. “We work with partners big and small, local and national to source products that are non-toxic and safe and are as effective as more chemically based brands.”

The store is well organized into easy-to-shop sections devoted to cleaning supplies; baby products; wellness and lifestyle items as well as an expansive display of cosmetic products.

“We are known for our Ecobar where customers can realize a cost saving of up to 40 per cent. Bring in your empty, clean container (or purchase one here), select your Ecobar product from laundry detergent, dish soap, household cleaners to personal care essentials and fill. You pay only for your refill while reducing plastics in your life.” 

In keeping with the season, there was a fascinating display featuring a well-crafted, wooden Worm Studio – a green solution in which red worm wigglers turn food scraps into healthy soil and nature’s best fertilizer. Also on display, was a good selection of sunscreen creams and lotions – just in time for sunny days.

Kas tells me that at terra20 they do all the product research, making it easier for customers to choose items that align with their values. The store has created its own list of 18 harmful ingredients which are banned from all terra20 products, including their Ecobar. To make it simpler for customers to identify products that align with their values, Kas says that terra20 has created ‘Ethics Icons’ – each representing an ethic the store believes will create a more sustainable future.

“Customers will never see any products here that contain one or more identified harmful ingredients such as phthalates, parabens, sodium lauryl sulfate and talc as well as BHA/BHT, BPA, coal tar dyes, petroleum derived products, lead and non-biodegradable glitters and lusters,” to name a few.

Kas explains his store’s eco rewards program – a customer-focused loyalty program in which customers accumulate ‘leaves’ for their purchases to be applied to a next purchase.

Owning a small business is no walk in the park – it’s a high-stakes juggling act. Yet, for those who navigate these turbulent waters, the rewards are profound. Says Kas, “I couldn’t imagine not owning my own store – I open the doors in the morning, unload skids of products and talk with customers during the day and sweep the floor at night.”

Visit terra20 at 5-197 Trainyards Drive or online at terra20.com. Open Monday to Friday (10 a.m. – 7 p.m.) and Saturday to Sunday (10 a.m. – 6 p.m.).

Sharleen Tattersfield

When I ask Leslie Robertson, owner and operator of Prime Personal Training Studio at 429 St. Laurent Boulevard in Manor Park what inspired her to open her own business, she says “I was inspired by a passion for fitness and the desire to create a welcoming space where individuals could achieve their personal health goals.” 

“Through my [prior] experiences working at a commercial gym and a private studio I was able to figure out the ideal type of facility I wanted to create, and the community I wanted to attract, support and nurture.“

Prime Personal Training stands out for its personal approach. “We prioritize individual client needs, tailoring every program to fit their unique goals and fitness levels. Our focus on mental and emotional well-being, alongside physical fitness and nutrition coaching sets us apart.” 

Although many clients are women, Leslie and her training staff have a diverse clientele and offer one-on-one private sessions, small group training, and custom workout programs. Leslie says, “each program is designed based on individual assessments and goals, which ensures that clients receive the attention and guidance they need to succeed.” 

Prime Personal Training also offers a virtual gym membership that includes three live, 30-minute strength training sessions that clients can do from the comfort of their own homes, Monday, Wednesday and Friday at 9:30 a.m. Replays are included, and an online community helps keep clients accountable in between sessions.

Leslie and the training staff at Prime recognize that, besides the physical aspect, fitness also includes mental and emotional components. “We incorporate mindfulness practices, goal-setting exercises and motivational techniques into our training sessions, to help clients build resilience and a positive mindset,” she says. 

Another focus is education and support. Leslie and her team teach clients about nutrition, recovery, and lifestyle changes. “By setting realistic goals and tracking progress, we help them develop habits that last long after their time with us.“

When I ask Leslie how her studio works with its clients, she says “every client undergoes an initial assessment that allows us to understand their current fitness level, goals, and any limitations. Programs are then customized with progressive modifications to ensure safety and effectiveness for all fitness levels.” 

Common challenges faced by her clients include a lack of motivation and difficulty with time management. Clients also come for training when they are injured or have reached plateaus. These issues are addressed “by providing consistent support, flexible scheduling, physiotherapist referrals, and varied workout plans to keep clients engaged, safe and progressing. We are also able to adjust and adapt the workout depending on how the client is feeling that day.“

When it comes to success stories, Leslie says, “it’s truly difficult to select just one“. Watching people emerge from their journey “with a healthier lifestyle, feeling empowered to work out independently, gaining a deeper understanding of nutrition, [and] learning which foods fuel their bodies and enhance their well-being” is incredibly rewarding.

Leslie notes that Prime Personal Fitness is looking to expand its offerings by introducing specialized classes and workshops that focus on nutrition, fitness, mental health, and overall well-being. As well, they’re adding more in-person, semi-private classes on Mondays and Thursdays at 6 a.m. and midday classes on Tuesdays and Thursdays at 12 p.m. And, as the weather warms up, Leslie plans on organizing outdoor walks and workouts.

Want to learn more about what Prime Personal Training can do for you? Follow them on social media @primepersonaltrainingottawa or via Leslie Robertson’s personal page @getfitwithles. Reach out directly by calling 613-601-7037, emailing info@primepersonaltraining.ca or visiting their website at www.primepersonaltraining.ca. New clients benefit from a free-of-charge first session.

Mark Lindenberg

Just around the corner lies one of the city’s best spots for outdoor recreation, fitness and fun. With its inviting welcome to ‘come play this summer’ the Ottawa New Edinburgh Club (ONEC) is gearing up for a great season on the courts and on the water.

“We’ve been in this community for over 100 years, coming back bigger and better each season as a leading multi-sports club,” says Karen Butterfield, one of ONEC’s sports directors. 

ONEC’s historic boathouse (now the restored NCC River House) serves as a landmark locator on the shoreline of the Sir George-Étienne Cartier Parkway; its tennis pavilion is steps away in the greenery on the opposite side of the parkway. 

When I spoke with Karen in April, weather-dependent plans were in place to open the 2025 season on the first weekend in May with access to both waterfront and tennis programs continuing until the last weekend of October. Since early April, volunteers have worked to renovate the tennis pavilion’s deck area and to open its Ottawa Riverfront room in the boathouse and install the docks. 

Karen explains that ONEC’s Waterfront Room, “the heartbeat of our watersports program”, is located on the boathouse’s west side, one level up from the swimming area. It features a learning centre for hosting safety briefings and meet-ups as well as storage for sailing, rowing and paddling equipment as well as safety kits and life jackets. 

“It’s easy to get to: just come across the bridge, head around the west side of building and take the stairs down.” 

“Our tennis pavilion with its 11 courts (7 red clay and 4 hard) – all under lighting – provide an extended play period throughout the season.”

ONEC offers tennis, rowing, kayaking and sailing programs for adults and for children and youth in its summer day camps. There are options for single or discounted multi-sports memberships, as well as special rates for families, young adults (aged 18-30, 50 per cent discount), youth under 18 (75 per cent discount) or social memberships. 

“People call our club their cottage in the city,” says Karen. “We can have as many as 75 kids a week at our day camps – it’s like overnight camp in the city.” 

Open to members and non-members, summer camps for sailing, tennis, rowing and kayaking run from July 2 to August 29. Counsellor-in-training programs are available for campers aged 15 to 16. New this year for rowing and kayaking camps is Voyageur Canoeing to Rideau Falls in the one of club’s two 24-foot, 10-seater Rabaska canoes. 

“ONEC isn’t a private club community, rather it’s a community presence that includes activities for members and non-members alike.” Half of ONEC’s members hold multi-sport memberships. “When it’s too windy for rowing, members can go sailing or kayaking or play tennis,” says Karen. 

ONEC’s ‘Pay as you Play’ program for adults is open to all – no membership required. This includes Paddle Canada kayak and stand-up paddleboard clinics; private and group tennis lessons and beginner sailing and rowing instruction. 

With this year’s return to the River House, there will be regularly scheduled Voyageur canoe excursions for groups of four to 18 paddlers on Thursday evenings or Saturday mornings to explore the Ottawa River waterway. Just click on a session posted on their website (onec.ca) to register your group for an outing with one of their Paddle Canada certified canoe leaders. 

ONEC’s social calendar offers something for everyone from Friday night BBQs, tennis tournaments, club paddles, social outings and both competitive and fun sailing regattas. Come Canada Day, celebrate with special paddling and rowing events.

For program information, registration links or sign-ups for summer camps, visit onec.ca, email info@onec.ca or call 613-746-8540.

Sharleen Tattersfield

I meet Malika Arjan, coordinator of volunteers at Meals on Wheels-Ottawa / La Popote roulante-Ottawa, at its 670 Albert Street office in downtown Ottawa. The first thing she tells me about the organization is their amazing base of volunteers. 

“Volunteers make my job really easy because they’re so dedicated. I manage where they’re going and what they’re doing, but they handle the rest,” says Malika.

A quick browse on the organization’s website tells me that, “For over 50 years, Meals on Wheels-Ottawa, a not-for-profit agency, has been dedicated to delivering nutritious meals and combating social isolation. Our daily hot meals and weekly frozen dinners are available on both a short-term and long-term basis.”

 Meals are delivered to vulnerable demographic groups such as seniors, those with a disability and individuals recovering from short-term or long-term illnesses or injuries. 

Good qualities for volunteers are empathy, a strong desire to give back to the community and good communication skills. “It’s not always the same people you’re dealing with, so you have to be open to new experiences,” says Malika. 

Meals on Wheels-Ottawa “has about 200 volunteers, some who help out weekly and others who volunteer more occasionally.” Malika tells me that “we work with all our volunteers to find a schedule that suits them best.”

She notes that some areas of Ottawa are still underserved and that more regular volunteers are needed to help deliver meals. Idil Sheikh, the organization’s Outreach Coordinator, is working to recruit new volunteers.

Josée Derickx, a former, full-time delivery driver in Ottawa’s Little Italy area, is a long-time volunteer who now works in the office supporting clients.

“Many live alone and do not always have regular contact with family or friends. Even a short visit and chat can make a huge difference in their lives,” says Josée.

I asked Josée if she had a memorable story to share. She tells me “I had a 100+ year-old-client that I saw twice-weekly. This client had a mind as sharp as a tack. They loved telling me stories of their life from years ago, including meeting Queen Elizabeth, and could remember every detail.”

Talking about her current role as an office volunteer, Josée says “I deal with volunteer drivers who call about issues they might encounter on their routes. I also interact regularly with staff members to address incoming calls.”

She adds “Meals on Wheels is a very supportive and collaborative team environment.”

Hot meals are prepared at local kitchens, including The Good Companions, St. Patrick’s Home, the Garry Armstrong Centre and Centre d’Accueil Champlain. Frozen meals, a supplement to traditional hot meals, are prepared by separate providers and delivered in bulk weekly. 

The Old Forge on Carling Avenue is used by delivery drivers as a meal pickup point. Malika notes that Meals on Wheels-Ottawa “accommodates for different meal restrictions some clients have for religious reasons, offering vegetarian and halal meals in our frozen selections.” The organization works with Nutrition Blocs for their Indo-Canadian meal selections.

“The ability … to check in on our clients is one of the best parts of this program,” says Malika, “For some of our more isolated clients, Meals on Wheels-Ottawa is the consistent friendly face that makes contact with them throughout the week. Our staff and volunteers are here to ensure the well-being of our clients.” 

Interested in learning more about Meals on Wheels-Ottawa or about volunteering? Call them at 613-233-2424, email Idil Sheikh at volunteer@mealsonwheels-ottawa.org or visit their website at https://www.mealsonwheels-ottawa.org, and click on the ‘Volunteer’ tab.

Mark Lindenberg

I ask Sven Moore, store manager at Full Cycle bike shop at 401 St. Laurent Boulevard, about the history and founding of the business.

“In 1994, Jamie Sunderland an employee at Sportables, left that store to found his own bike shop on St. Laurent Boulevard. Along the way, our current owner Phil Brun del Re was employed there as a young man.”

“Jamie wanted to sell the business. Phil said “yes” (to the purchase) in a partnership with Matti Pihlainen. We’ve been at our current location since 2011 and will have been in business for 31 years as of this June.”

The Full Cycle location in Hintonburg was established in 2019 at 7 Hamilton Avenue. 

What sets Full Cycle apart from other cycling stores in the area, Sven says, is that “we’re still a community bike shop, like we’ve always been. We’ve built great relationships with our clients. We offer products like aftercare, like our racing tune-ups.”

“What sets us apart is that we run the largest bike-specific space in Ottawa at our store,” he adds.

Sven notes that the shop does its best to meet cyclists where they’re at, kind of like a doctor taking a patient’s history to “make sure that we get [the customer] the right bike, because bikes are final sales.” He adds, “We don’t work on commission here; we just want to make sure customers are getting what they need.”

The store’s busy season is “anytime the snow melts, up until the end of June,” every year, he says.

In 2025, Full Cycle launched its bike fit service called Retül to support cyclists in their search for the right equipment, and to help optimize their riding experience. “But that’s a really high-end option,” Sven tells me. More than just a bike fit, Retül provides analytical data to personalize equipment choices.

“We spend time with the customer, listen to them, make sure that the saddle height is right, that the reach to the handlebars is right. We observe and ask questions as well.” 

Full Cycle currently has about 15 staff members. Sven notes that many come with prior knowledge, whether from another store, or from being a hobbyist themselves, but that all are trained in-store. 

“The more technical aspects like brands, sizing, riding styles, product knowledge; we talk about those things.”

“We’ve been here for so long, people are bringing in 20-year-old bikes. It’s about the connection to the shop.”

“We get people from places more than two hours away. Our warranty is a value-add,” he says. Among other things, it covers “installation of parts and accessories purchased at the time the bike was bought, brake adjustment including disc brakes, front and rear shifting adjustments, and adjustments to saddle, handlebar and stem positions,” as noted on Full Cycle’s website.

The store is seeing an uptick in the sale of e-bikes. “It’s partly to do with the economy, and we’ve noticed that people didn’t want to drive their cars because, when it comes to commuting, they could go the same distance on an e-bike, but much more efficiently.” 

In approaching sustainability, Sven notes that the first thing the store does is support local businesses; it helps avoid the middle-man a bit. He says, “we’ll work on any bike –        of any age – as long as we can get the parts for it.” 

Sven says that staff talk with customers about repair prices versus longevity and about older bikes versus newer ones. “But we understand that sentimental value is huge.”

Got an old bike that still means a lot? Want to look at a new bike, or need accessories? Visit Full Cycle’s website at www.fullcycle.ca, email them at info@fullcycle.ca, or call the St. Laurent store at 613-741-2443.

Mark Lindenberg

When I ask Christina Keys, owner and operator of Cardinal Glen Ecological Landscaping, why she decided to start her business, she says, “I’ve been an environmentalist since I was a teenager. All my work has that common thread, and I believe our home gardens can support local ecosystems without sacrificing beauty.”

Christina also had quite a large lawn and realized she needed to change that when it burned to a crisp in the summer sun. 

“In my own yard, I witnessed the return of native bees, frogs, dragonflies and rare birds. These changes have brought me a deeper peace, a stronger connection to the natural world and a real sense of joy as I watch the beauty of my garden grow. I hope to bring that same experience to others.”

Christina says that “a conventional garden is expected to remain static and unchanging; there’s a lot of maintenance that goes into keeping it looking like that.” She explains, “an ecological garden allows for change to occur over time. If you’ve chosen your plants correctly, those changes should be balanced. The plants interact as a community.”

To make that happen, Christina uses her knowledge of plants and plant behaviour in gardens. “You choose plants that suit each other, that naturally occur together in forests or in meadows and you plant in a way that mimics nature, using garden design principles to augment – to suit the residential environment, to make it even more beautiful.”

 She explains that “you also need to consider succession, the principle of plants that are ‘first on the scene’ when there’s a disruption – like a tree coming down or a farm that’s no longer being plowed or grazed.”

“The first species to emerge are fast-growing, they’ll flower quickly, self-seed a lot. You need to use those plants strategically, and plan for the long-term, how that garden will change over time, and plant lots of long-term, late succession species that may take a few more years to start to bloom but that will then be established.”

Christina works with local nurseries “that understand what cultivars are, what straight-species native plants are, what invasive species are, and ideally, don’t sell invasive species at all.” Or, she uses her own garden’s micro-nursery as a plant source.

“My goal is to design gardens that are low maintenance enough that my clients won’t need me anymore. Long-term, the garden should only need annual maintenance in the spring, along with a few tweaks, here and there. We let the gardens thrive on their own.”

What Christina’s process?

“We book a garden visit, and I create a quote. Once we decide to proceed, I’ll revisit the garden, take exact measurements, do a soil texture test, and then start on the design – unless there are invasive species present. 

If that’s the case, she says design is delayed and the invasive        species, such as dog-strangling vine or buckthorn, are removed so the seeds aren’t spreading and no longer harm animals or wildlife. 

Clients fill out a questionnaire about garden design and Christina talks with them about their goals. Using this information, and depending on the client’s budget, she creates a simplified or a detailed design. Installation of the garden might include removing some lawn, creating new garden beds, edging, removing old (and installing new) plants, and maintenance. Installation can happen quickly (over days) or slowly (over months).

During installation, Christina provides clients with a handout about plant care. She is creating a database that she’ll be able to send clients with detailed information about each plant.

Want to know more about the ‘why’s and how’s’ of ecological gardening? Want to make changes in your own garden? Visit https://www.cardinalglenlandscaping.ca/ or email Christina at info@cardinalglenlandscaping.ca

Mark Lindenberg

This coming September in a bold, exciting expansion, St-Laurent Academy will open the doors to its new, expanded campus at 50 Maple Lane in Rockcliffe Park. To the delight of its junior kindergarten to grade 12 students/parents, daycare families and teaching staff, this new three-storey, 140,000-square-foot educational facility will offer enhanced and comprehensive services in the pursuit of individual student success.

“This move from our current 641 Sladen Ave. location symbolizes more than a change of address — it supports the continued growth of our school and our commitment to creating a supportive and inclusive environment where every student can thrive academically and socially,” says Bill Kokkaliaris, CEO and School Director.

Following months of considered, collaborative planning that began in the spring of 2024, St-Laurent Academy took possession of its new 5.7 acre-site on March 4, 2025. Refurbishment and retrofitting of the campus will soon be underway and made ready to welcome students for the start of the 2025-2026 school year. 

“Our new school campus will provide the perfect setting for learning and growth while focusing on each child’s individual profile and needs in small class sizes from our daycare to students in our elementary, junior high and high school classes,” says Andrea Crupi, Assistant School Director.

  A major milestone in its 20-year history, the new campus will feature a drive-through access to the school’s main entrance and a large, welcoming front foyer. There will be designated parking areas for JK to Grade 12 families and a separate, exclusive parking area and entrance for daycare families.

“Our teachers played a vital role in planning our move to 50 Maple Lane, offering their insights on scheduling, facility upgrades, and classroom layouts to create the best possible learning environment for our students,” says Mr. Kokkaliaris

Outdoors, there will be three separate playgrounds. Two playgrounds will be specifically designated for daycare and kindergarten students and tailored to their developmental needs with age-appropriate equipment and safety measures in place. For students from grade 1 to grade 12, the private recess area will include a spacious open field ideal for free play, team sports and organized physical education activities. Students will have access to a play structure, four square, hopscotch and a full-sized, outdoor basketball court.

Students in junior kindergarten to grade 12 will have access to specialty classrooms for daily French instruction covering core, intermediate, and advanced levels. Grade five to eight students can choose to study social studies in English or an additional French stream. Grades six to eight students will transition to specialty rooms for math, English, and social studies throughout their day. High school students will have specialty classrooms for all course subjects.

Innovative features include specialty music, art, woodworking and science classrooms, and for high school students an instructional kitchen and a designated science lab. Students can look forward to a regulation-size gym (with change rooms and spectator seating areas), a cardio-weight room and an auxiliary room/gym serving as a versatile space for younger students. 

The campus will also include a library, a nursing station and resource classrooms as well as elementary, junior high and high school common rooms for small student assemblies and collaborative work.

Serving as a hub for student life, the full-size cafeteria with its spacious eating area will offer a pre-ordered lunch program and provide daily self-serve options (sandwiches, salads, soups as well as beverages) and breakfast items to kickstart the day. 

The campus will have a dedicated daycare wing designed to provide a safe and enriching environment, including a preschool bilingual and preschool French classroom, two toddler classrooms and an infant classroom as well as a secure, private playground. All daycare facilities will undergo inspection by licensing authorities and the Ministry of Education before the move from Sladen Ave.

What a bright new future awaits St-Laurent Academy as it journeys into its 21st year of providing supportive educational opportunities for children and youth.

Sharleen Tattersfield

Simone Williams, owner and manager of Queenswood Stables in Navan, Ontario (518 Smith Rd.) has been a Chronicle advertiser for over 10 years and a friend to our newspaper through and beyond the COVID-19 pandemic. Her relationship with horses goes back even farther than that: Simone was 11 years old when her mother, Marg Williams, a competitive show jumper in England, began teaching her to ride.

Marg and her husband Bob came to Canada and, in 1980, established Queenswood Stables as a riding school, horse training and boarding centre. The 50-acre Queenswood Stables facility encourages early interest in equestrian sports, offering a pony ride program, riding lessons in dressage, jumping, and equitation, introductory classes and an advanced rider program as well as horse leasing and sales. Currently, the stable boards 48 horses (from Brazil, Europe and Canada), developing their aptitudes for dressage and jumping.

Queenswood offers the ideal environment to learn to ride or perfect your skills. Simone notes, “We have a great barn atmosphere with lots of really special people.” And she adds, “We focus on enjoying horses in a safe and supportive environment. A one-on-one introduction to riding teaches beginners to how to groom, prepare and tack up their horse, then bring them to the arena for a riding lesson. 

Queenswood Stables also trains athletes at the national and international levels for competition at the North American Youth Championship and the Canadian Championships, among other events. The facility hosts six horse shows annually including schooling, dressage and jumping shows and national dressage competitions. 

However, importantly, Queenswood Stables goes beyond competitions to build a community of riders, offering fun activities for all levels of riders such as riding on the beach, trail riding, and more.

“It’s really about enjoying horses in whatever capacity that you want to, whether that’s riding once a week, or trying to make the national team,” say Simone.

Queenswood Stables has five full-time employees and 10 part-time staff, in addition to instructors. Some of their instructors focus more on jumping while others focus more on dressage, but all the instructors are capable of teaching both components.

“It’s been amazing to watch our horses develop over the years. Getting horses and people off to a good start with each other, helping people to understand what motivates horses, ensures their experience with horses will be so much better,” says Simone.

“Every time you ride, no matter what level you are, you’re actually a bit of a trainer. Helping people understand how to get the best out of their horses is rewarding. They’re just such amazing animals. Just to be able to share that with different people is pretty cool.” 

When it comes to training athletes of an international calibre, “We’ve always held clinics with international trainers,” Simone notes. “Throughout the winter, we have a clinic every month, and we’ve had some good opportunities too, to work and train in different parts of the world — we’ve worked with a lot of horses, and every one teaches you something different.”

The facility offers private and semi-private lessons (for a maximum of three people). All its instructors are first aid- and CPR-certified. “Our goal is to make riding as safe as absolutely possible,” says Simone.

Queenswood Stables has a busy winter and spring calendar, posted on their website at http://www.queenswoodstables.com. If you want more information about lessons, email lessons@queenswoodstables.com. 

For other information (including boarding, training, and sales services for dressage, hunter/jumper, and young horses), email qws@queenswoodstables.com, or call Simone Williams at 613-612-1415.

Mark Lindenberg

Pet Valu, located at 170 Beechwood Ave., has been a Beechwood Village fixture for over 20 years. Daniel Korolev and his family have been operating the store for almost a decade, providing personalized service while fostering strong relationships with local pet owners.

Daniel got his start at the age of 16, working part-time under his mother Irena’s guidance at the family’s first Pet Valu store at Westgate Mall. After completing studies in small business at Algonquin College, Daniel ventured further into store operations, ensuring the provision  of  best products and services for customers.

Having witnessed his mother (an immigrant from Ukraine) build the locally owned- and operated-franchise from the ground up, Daniel felt a responsibility to support and expand the family business. Today, with a combined 13 years of experience under his belt, he co-owns and manages the Beechwood location, “taking pride in serving our customers and their beloved pets every day, alongside 10 staff members,” he tells me.

Daniel says that at Pet Valu Beechwood, “We continuously adapt to meet the evolving needs of pet owners.” A recent expansion allowed the store to increase its freezer capacity for raw pet food, introduce more specialty food lines and enhance its selection of toys, cat trees, beds and supplements.

Daniel is responsive to pet owners who want high-quality, health-conscious pet products, sourcing Canadian-made options and also from Ontario-based suppliers. A Canadian company, Pet Valu prioritizes partnerships with local and national brands, offering innovative and nutritionally beneficial products tailored to every pet’s needs.

Pet Valu also keeps sustainability in mind. Many products are sold in recyclable packaging, and bags for collecting dog waste are biodegradable and plant-based. Should a customer return a consumable product, if it’s still safe and usable, it is donated to a local rescue shelter. An in-store donation bin, “allows customers to contribute pet supplies, which we regularly distribute to shelters and animal welfare organizations,” says Daniel.

When I ask how his team helps customers make informed pet nutrition and health choices, Daniel emphasises the personal, saying, “Since we are pet owners ourselves, we provide honest recommendations based on firsthand experience. We take the time to ask the right questions about breed, age, and health concerns. If we don’t have an immediate answer, we research it and, when needed, encourage customers to consult a veterinarian.”

Many of the staff have been with the store for over four years and have completed up to 40 hours of training in pet health, nutrition and product knowledge. As local residents, they know most of their customers and their pets by name.

Daniel’s enthusiasm is clear when asked about the store’s involvement in the community. “We host monthly adoption and fundraising events in partnership with organizations like Freedom Dog Rescue, Ottawa Stray Cat Rescue, Sit With Me Dog Rescue, the Ferret Rescue Society of Ottawa, B.A.R.K., and Galaxy Reptile Rescue.”

The store also hosts themed pet photoshoots, dog washes and nail trimming fundraisers to support these rescues. “Our Santa pet photo events are particularly popular, and during warmer months, we host sidewalk fundraising sales, he notes. While Pet Valu Beechwood does not directly facilitate adoptions, they can provide guidance on product selection and resources to new pet owners.

Daniel confirms that Pet Valu Beechwood “… accommodates special orders, ensuring that if a customer needs a particular product, we can bring it in…often within a couple of days. Many of our loyal customers rely on us for recurring monthly orders, and we reserve their products in advance to guarantee availability.” Since the COVID-19 pandemic, Pet Valu has introduced home delivery options for online orders.

The store offers a 10 percent discount to seniors and members of the military (a Military Day promotion) on regular-priced items on the last Thursday of every month. Customers can avail themselves of  by-the-case discounts and frequent buyer programs for dry food brands and the self-serve dog wash service.

Daniel’s goal? “Not just to be a pet supply store but [also] a trusted resource that enhances pet welfare and strengthens our local network of pet owners, rescues, and charities.” 

Visit the store at 170 Beechwood Ave. Monday to Saturday from 9 am to 9 pm, and Sunday from 10 am to 6 pm, give Daniel and his staff a call at 613-842-8769, email them at customercare@petvalu.com or visit the Pet Valu website at petvalu.ca.

Mark Lindenberg

Founded by Dr. David O’Meara in 1996, Beechwood Animal Hospital (BAH), located at 266 Beechwood Ave., provides veterinary care to cats, dogs, kittens, puppies, rabbits, and pocket pets (gerbils, guinea pigs and hamsters). Its satellite location, Beechwood Veterinary Services, at 407 St. Laurent Blvd., has been in operation since 2021.

“We wanted to expand where we’re now,” says Emily Hill, BAH Practice Manager (referring to its Beechwood Ave. location),”but there were no opportunities to do so. We had a lot of veterinarians and needed more space.” 

“The BAH location has our surgical suite and X-ray [equipment]. We see our sicker patients here, or those that need surgery. Our satellite location, which has better parking, is what we call a ‘Wellness Clinic’, where we schedule our healthier patients, do annual exams, treat things like skin or ear infections.” Both hospital and veterinary services locations see a combined 300 patients per week, sharing both the client database and staff, Emily tells me. 

For dogs and cats, Beechwood offers many care options, including heartworm testing, nutritional counselling, bloodwork, parasite control and prevention, weight management, vaccinations and microchipping. Pocket pets require their teeth to be trimmed often because they grow continuously. They can also become infected by parasites and are prone to other health issues. 

According to BAH’s website, rabbits ‘can benefit from regular dental checkups, at least once a year, to help make sure potential problems don’t turn into serious, potentially life-threatening conditions,’ and says Emily, “spaying or neutering has plenty of benefits, like protecting your rabbit from various types of cancer and/or reducing or eliminating aggression, as well as other undesirable behaviours.”

“Our patients are treated as individuals: doctors and clients work together to tailor care to suit the individual patient. We base our recommendations on accredited sources.” The hospital operates under the rules and guidelines of the College of Veterinarians of Ontario (CVO) and the Ontario Veterinary Medical Association of Ontario (OVMA).

I asked Emily about the Healthy Start for Puppies and Kittens Program, introduced on February 3, 2025. “Research was showing that puppies and kittens in their first year  were underserved and up to 38 percent didn’t have visits after their first one. Health care services were being missed, which can have a greater effect on the community and medicine, in terms of tick-borne diseases and rabies, for example. We wanted to offer a better standard of care, to get puppies’ and kittens’ first year really started off strong.”

Between the two locations, there are 19 staff, including Emily and BAH veterinarians and client-care staff (registered vet technicians and assistants.) Continuing education helps the team stay up-to-date on veterinary practices and technologies. As well, “the doctors participate in conferences, and share summaries with other doctors. We have a very education-focussed culture,” says Emily. “Staff development is really important, so I always try to share opportunities, encourage growth, and support people taking initiative,” she adds.

When I ask about the biggest challenge inherent in managing a multi-location practice, Emily first notes that she has “an excellent right hand (Kim) who helps at the St. Laurent satellite — so I don’t have to be in two places at once. The biggest challenge is getting everybody together for a meeting … and in one place for the best discussions.” Our team benefits from members who are fun-loving and love to laugh … this helps balance the really challenging aspects of what we do.” 

In case pet owners find themselves in emergency situations with their furry companions, Beechwood Animal Hospital refers clients to the Ottawa Animal Emergency and Specialty Hospital, a 24/7 emergency hospital in the neighbourhood. “Emergency contact information is on our voicemail, invoices — all of our communications — it is very accessible and easily found in a crisis.”

Beechwood Animal Hospital is open Monday to Thursday from 8 a.m. to 7 p.m.; Friday from 8 a.m. to 4 p.m. and Saturday from 9 a.m. to 2 p.m. Beechwood Veterinary Services is open Monday to Thursday from 8 a.m. to 4 p.m. Find the caring folks at Beechwood Animal Hospital and Beechwood Veterinary services by calling 613-748-9820, visiting their website at https://www.beechwoodah.com/ or emailing them at welovepets@beechwoodah.com.

Mark Lindenberg

Chances R, the popular family-owned restaurant, has returned to its local roots with the opening this January of its newest location in east-end Ottawa at 540 Montreal Rd., corner of St. Laurent Blvd.

Welcome back! Chances R East, like its flagship Chances R restaurant in the city’s west-end, not only features the same great menu (for breakfast, lunch and dinner) and friendly service, but is located close to its previous Shoppers City East location. Nick Konsoulas, along with his business partners, purchased Chances R three years ago for its well-established ‘pedigree’. 

“It’s been around for 48 years!” says Nick. “The original owners did a phenomenal job. Chances R has great clientele, a proud history of four generations of employees and, today, the grandchildren of its original patrons are now our customers.”

When I ask Nick what makes Chances R East unique, he says, “This neighbourhood has transitioned a lot in the last 25 years — it’s rejuvenating. Once a pretty thriving restaurant scene in the late ‘80s and early ‘90s, the area’s thriving again.” He recalls the original Maple Leaf Tavern [a 1923-1994 landmark locale] where a Caisse Populaire is today in a new building originally constructed for Blockbuster. 

You’ll find Chances R East in the former Swiss Chalet location at the Maple Leaf Plaza. The venue was completely remodelled and renovated this past fall — “front-to-back” with seating in its main dining room for approximately 200 people. “Though no structural changes were made, the entire interior was completely overhauled and updated. The kitchen has been totally redone, “from hoods to brand-new equipment, to brand-new-electrical and plumbing installations.”

A large, central, U-shaped bar was designed by Nick and built to deliver a welcoming ambiance without drifting too far from Chances R’s family-style traditions. A private dining room accommodating 50 to 60 people for celebrations and/or meetings has been added, complete with the latest audio-visual equipment. 

“Feedback from the community has been great,” says Manager Taylor Clark. “Customers from this end of the city used to drive all the way out to our west-end location. Now, they’re so pleased to discover that we’re closer to home.”

“Chances R’s ‘comfort food’ menu has evolved with the tastes and preferences of the times,” says Nick. “Breakfast features traditional Canadian-style favourites … ‘old-school’ mains remain on our menus … restaurant staples that our clientele continue to enjoy.”

Menu ingredients are carefully chosen. Nick tells me that he and his staff do their best to source local products. “All of our beef and chicken is halal; we only use fresh meat, not frozen. And, we’re no longer buying any American products.”

Chances R offers a new feature menu every week. “We use our feature menu to decide which new items will be added to our regular menu. “If a ‘feature’ selection proves popular, you’ll soon find it on our regular menu.” Chances R revamps its menu every four to six months. The classics stay, but about 20 percent likely changes, says Nick. 

Asked about menu favourites, Nicks tells me that wraps, sandwiches and burgers are always popular, and that the prime rib at Chances R is extremely popular. The restaurant features a gluten-wise menu selection with multiple choices.

“All but a few items can be made gluten-free,” says Nick, mentioning also that he is gluten-intolerant.

Plans are in the works to launch a speciality catering menu and home delivery services — coming very soon to Chances R East. 

Also opening soon — likely by April and immediately next door — will be the newest location for Parea, an authentic Greek quick-service and take-out food venue serving traditional dishes prepared from Nick’s family recipes. 

Parea, first opened by Nick and his partner Billy in 2020 in Orleans, will bring a welcome taste of Greece to the neighbourhood food scene. Nick tells me that Parea means ‘your friends’. “Billy and I came up with the name together … it’s perfect as both of us would often hang out together over food.”

“We import a lot of traditional Greek products: feta comes from a specific area in Sparta; olive oil and olives from Crete and Kalamata, and banana peppers from northern Greece as the acidity in soil there grows banana peppers ‘second-to-none’.”

Feeling hungry? Looking for a great place to enjoy a meal with friends, family or colleagues? Chances R East is open Monday to Sunday (8a.m. to 9p.m.). Visit www.chancesr.ca or call 613-499-1010 for reservations. 

Mark Lindenberg with files from Sharleen Tattersfield

Abed Younes, a respected member of the Beechwood Village business community and now-retired owner of Art House (63 Beechwood Ave.), tells me he was born in Lebanon, left when he was 17-years-old, ultimately ending up in Germany as a social worker.

“When I emigrated to Canada, I didn’t know what to do, so I travelled the country from coast-to-coast. I knew if I wanted to survive, that I’d have to start my own business, but I didn’t even know what that would be,” says Abed.

“I went to school to learn English, meeting people from all over. At a flea market, I sold jewellery, then little posters and laminated frames before deciding on custom lamination. Speaking German, Arabic, English and French helped my business—just being able to communicate with people.”

Abed opened a store on Bank St., then others on Rideau and George streets. “I built up my businesses, sold them and went on to the next. When Sunday shopping came … in Europe and Germany, even Saturday, you would close at two o’clock. But in Canada, Sunday shopping was big; we worked seven days a week, non-stop, for 20 years.” In 2015, Abed opened Art House Custom Framing on Beechwood Ave.

“I brought the saw …we put it in the middle of the store, built up business with advertising in the beginning. Art is really my love because art makes you escape without leaving home. I used museum glass, acid-free paper, did work for embassies, Global Affairs and Rideau Hall. I saw all kinds of people and enjoyed drinking coffee with them.”

The relaxed, personal atmosphere he created kept customers coming back and that repeat business generated more customer referrals.

“That meant I was doing a good job,” he says. Congratulations Abed – enjoy your well-earned retirement and new travels!

Now with the new year and Adam Farhat taking over as owner, Art House Custom Framing has transitioned into good hands.

“Family businesses have always been a part of my life,” says Adam. Born and raised in Ottawa, he is also a social worker who recently moved into the area. “I’m very excited about becoming more involved in the Beechwood/New Edinburgh community with this framing shop.”

Adam notes his deep respect and admiration for Abed and the community he helped build with Art House. Adam’s goal is to add to the shop’s existing offerings, starting with graphic design services focussing on logos, business cards and ad creation.

“The foundation created at Art House is strong. We want to maintain that foundation and build from there.”

Joining Adam to work full-time in the shop is his nephew Mouhamad Farhat, a trained graphic designer with a diverse background that includes project management. Adam and Mouhamad have quickly realized they have big shoes to fill.

“Abed’s skills are remarkable and we are fortunate to have his support. Our main priority is to continue the same quality of service for customers,” says Adam. He notes that he has already had the opportunity to meet many, and to connect with vendors and suppliers as well.

“The pieces that customers bring in often hold a lot of sentimental and/or monetary value, and we do not take that lightly. Whether a crumpled paper found in a loved one’s pocket or an original 19th-century work of art, we will treat both with the same level of honour and care,” says Adam.

By the time this Business Buzz profile goes to press, Abed will have retired. But if you need something framed or wish to experience the community legacy that Art House Custom Framing built, drop in to the shop, call 613-695-2423 or email Adam and Mouhamad at arthousebeechwood@gmail.com.

– Mark Lindenberg

In this day and age of e-readers and instantaneous downloads, Books on Beechwood, a community fixture serving the Manor Park, New Edinburgh, Lindenlea and Rockcliffe Park neighbourhoods, has been going strong for 30 years.

Operations Manager and Manor Park resident Hilary Porter has been with the store (at the intersection of Beechwood Ave. and McKay St.) for 16 years. “One of the things I like most is helping people find the specific book they’re looking for.”

Hilary says that when the COVID-19 pandemic happened, it introduced the store to a wider audience; people looking for places to do their shopping locally found them, leading to an expansion of the store’s scope in the last four to five years.

Books on Beechwood’s online store “never got a lot of traffic before the pandemic, but suddenly it was being used every day by tons and tons of people.” Besides books, “we sold so many puzzles. Our customer base definitely grew, and people just became more aware that we were here,” says Hilary, the store’s sole full-time employee.

Eight part-time staff members help Hilary run the store. “We have a good crew,” she says. Having been a long-time customer for years prior, Dave Mackie joined the Books on Beechwood team in 2022. “He’s made a great addition to our bookstore family!” says Hilary.

“The number of times that neighbours will run into each other, or old friends will cross paths, who haven’t seen each other in ages is remarkable,” says Hilary. “It’s always fun to witness those moments where people reconnect. It’s a nice space for that.”

Founded in September 1994, Books on Beechwood will mark its 30th year with a store-wide 20 percent discount on Saturday, September 21, “excluding magazines, newspapers, special orders and previously discounted items.”

Hilary also says that the celebration will include door prizes, giveaways and the introduction of store-branded magnetic bookmarks and stickers.”

She goes on to say, “Pre-pandemic, we did a lot of different events, both in the store and out. We haven’t really gotten back to our full event roster, but we do have book signings in the store… usually from September through May on any given Saturday, because that gives the authors the most foot traffic.”

Staff member Cathy Hodgins plans to restart the store’s book club (on hiatus during the pandemic). “It’s one of the things people have asked us about the most.” Hilary says there will be changes when the club starts up again: “It will be mystery-focussed,” and meetings will take place during the day, rather than in the evenings.

While the store did hold two of its signature Author Dinner events in the fall of 2023, because Fraser Café has closed its nearby Springfield Rd. location, “we haven’t really fully gotten back to doing those yet. I’m hoping to find a new permanent home for these events, people did love them so much, and they were a lot of fun,” says Hilary.

After talking with Hilary, I browse the shelves for a few minutes. Very quickly, I spy a cherished literary classic, Dracula, one I’ve read regularly for decades, published in a hardcover, special edition format using the text from the book’s first printing, embellished with Edward Gorey’s detailed drawings. A worthy successor to my plain, dog-eared copy printed in 1981!

Want to keep up to speed with everything Books on Beechwood? Maybe find some treasure of your own? Visit them in person at 35 Beechwood Ave., check out their website (and link to their store) at https://booksonbeechwood.ca/, call 613-742-5030 or email staff@booksonbeechwood.ca.

Shop owner Renée Turcotte grew up on a farm where horses and dogs were bred and trained to show-quality standards. As a teenager, her entrepreneurial spirit led her to laundering and mending horse blankets.

Renée knew she wanted to stay connected to that life, becoming involved on a daily basis with veterinarians and caring for performance animals. After studying veterinary programs and working in retail, she decided to pursue her dream of having her own high-quality business catering to pets and their needs.

“[I have] lots of education, experience and love to share insights with customers,” says Renée. Her favourite selling point is that Chew-That offers full grooming and nail trims in a way that benefits a dog’s health and wellbeing.

Renée only grooms dogs on a one-on-one basis without other grooming clients present as can likely be found elsewhere. Appointments are booked for longer than is typically needed in case a dog needs the extra time. This intentionally creates a low-stress environment resulting in great relationships with her dog clients who often greet her on the street.

“I wanted to create an environment where I’m as happy as the dogs are,” says Renée.
Customers need not worry that Chew-That, independently owned and operated, has moved from 141 to 139 Beechwood Ave. Renée says she still offers the “same big heart in a new space,”. She tells me that she’s signed a five-year lease, and that customers and clients can be assured “we’ll be forever at 139 Beechwood”.

The store will remain the same, offering individualized grooming and quality small-brand products and foods. The new location will no longer carry coats and boots for pets, however, it will stock an abundance of new toys from small brands not found in big box stores.

Renée loves grooming and worked with a former groomer to perfect her skills. Knowing how important grooming was to her clients, Renée trained for six hours a day for some 12 weeks to complement her own previous experience.

“Grooming has grown so much, proving it’s what the community needs,” she says when asked about competition. “There is [really] no competition because there’s such a high demand.”

Renée takes enormous pride in her work, wanting to be the groomer that people stop and ask owners about because of how good their dog looks.

With her new location, Renée plans to upgrade Chew-That’s website. Having removed the online store, work is underway to create an online booking system for grooming. Whether you forgot to book because of work pressures or had a dreaded, midnight skunk-encounter, Chew That’s new online booking system will be there to serve you.

While walk-ins can be accommodated, Renée suggests booking an appointment or calling ahead to avoid being turned down or having to wait.

Renée hopes to secure a separate space in the new year where she can host owners-only workshops to help with daily tasks, such as dog-walking techniques.

“I’m hoping to get back into training because it’s a lot of fun bonding with people and their dogs”.

One of Renée’s highest personal achievements happened when her Beechwood Ave. store was chosen as the setting for the Hallmark movie Everything Puppies, filmed in November 2023 and released March 2024.

“I’m so proud of how great the store looks in the movie,” says Renée.

For dog grooming and pet care needs, don’t hesitate to visit Chew-That at 139 Beechwood. Appointments for full grooming or nails-only trimming can be booked by calling 613-695-6448.

-Natalie Ethier

Dr. Jack Hull and his partner in business (and in life) Lauren Evenson were inspired to open ChiroHouse, their chiropractic clinic at 125 Beechwood Ave., (second floor), because of its proximity to the Rideau River trails and the neighbourliness of the local community.

“I really got inspired to go into chiropractic…when I learned about the connection between spinal health and neurology to overall wellbeing, and the fascinating nervous system research … [of] the last 15 to 20 years,” says Jack.

Having previously spent nine years working in family chiropractic clinics in New Zealand, “Jack wanted to open up a space and an environment for families to flourish,” says Lauren, the clinic’s practice manager. ChiroHouse offers general, pregnancy and pediatric chiropractic care, and also works with babies.

“Jack’s done a lot of additional training beyond his chiropractic degree to work with kids and, in particular, neurodiverse kids. Our clinic is designed with families in mind—we’ve got a big play structure, a baby change room and parents’ feeding room. Another key practice focus is supporting pregnant individuals throughout their journey to help with comfort and wellbeing.”

“Most people are familiar with chiropractic treatments for back and neck pain, and headaches,” says Lauren. “While it’s great for that, many are unfamiliar with the powerful role [it] can play in optimizing the function of the nervous system which has benefits far beyond pain relief.”

“We use CLA INSiGHT scans which quantify and pinpoint stress and tension points in a patient’s central nervous system. That helps create treatment plans and understanding of where the dysfunction is in the spine and nervous system, and how that could be related to symptoms someone’s experiencing.”

For all patients, the first step includes a full health history—what they are feeling and experiencing. Jack then completes three neurological scans to help personalize the patient-care plan based on the patient’s needs or health goals. In some cases, X-rays are required.

“The first scan assesses the autonomic nervous system, evaluating how well the body adapts to stress and how effectively the ‘rest-and-digest’ (parasympathetic) and ‘fight-or-flight’ (sympathetic) branches are functioning. The second provides a snapshot of the neuromuscular system, showing where muscles may be tighter or more activated. The third looks at heat radiating from the skin, helping Jack to understand how the autonomic nervous system is working (and thus, how well it’s coordinating automatic body functions),” says Lauren.

Parents may bring in their babies for many reasons—from challenges with colic to troubles sleeping or digesting. I ask Jack how he practises chiropractic care with babies.

“When assessing a baby, I’m checking different reflexes, movement patterns and listening to Mom. Adjustments are completely different than for adults. Very little pressure is needed on their small bodies to have a big influence on their nervous system,” says Jack.

Lauren tells me there are still many misconceptions about what chiropractic care is and isn’t. “We make it clear—this isn’t about dramatic neck adjustments or quick fixes. We’re upfront that chiropractic care might or might not directly resolve your pain, but what it absolutely does is optimize your nervous system for better overall health.”

“We’re passionate about helping people understand chiropractic better—informative displays and brochures are available, and we embed knowledge into every step of the patient experience.”

ChiroHouse meets all requirements for private insurance coverage. Free consults are available if you’re interested in learning more about how chiropractic care may help you!

To explore chiropractic care at ChiroHouse, book an appointment or learn more, call 613-229-9377, visit https://www.chirohouse.ca or email info@chirohouse.ca.

-Mark Lindenberg

Halley’s Service Centre, located at 865 Montreal Rd. (corner of Codd’s Rd.) is celebrating its 40th anniversary. Started in 1984, this fully bilingual, family-owned automotive maintenance and repair facility prides itself in offering personal, professional service. Astute businesswoman and manager Josée Jolivet has led Halley’s full time since 1998, becoming sole proprietor in 2010.

With fast growing communities and changing times, Josée says, “We need the network of small shops [like ours] supporting each other to adequately serve everyone.”
Speaking with Josée, there is the clear impression of high workmanship standards at Halley’s. “I’d rather give 100 percent to 500 clients than 50 percent to 1,000.” she says.

Halley’s has been affiliated with CAA for many years, meeting the organization’s strict standards for auto repair shops, based on high quality service and parts, warranties and timelines. “We want to give clients the confidence that we meet the criteria of a quality service centre.”

Halley’s has expanded to offer tire storage and readily adapts to keep up with technological advances through routine staff training. “You have to get ahead of [industry changes] so you don’t fall behind,” says Josée as she talks hybrid and electric vehicles, while noting the need for specialized tools and equipment, such as upgrading hoists to accommodate lowered and/or heavier vehicles.

Josée currently employs a staff of six including a shop manager, licensed technicians, apprentices and an office administrative assistant. Operating a six-bay facility while servicing all vehicle makes and models is a challenge she and her crew thrive on. From the basics of oil changes and tires to brakes, electrical, suspension, air conditioning, wheel alignments and so much more, Halley’s does it all!

Josée is a strong advocate for the empowerment of women in the automotive industry. While female representation is higher in the industry now, Josée remarks, “There is still a significant difference in how women’s roles are perceived. I’m always happy to hear from and meet female candidates interested in pursuing automotive work opportunities.”

Josée also welcomes co-op students looking to nurture their automotive interests and consider the trade as a career. Unfortunately, many secondary schools have eliminated shop classes, which in turn has reduced student, (especially female), exposure to the possibility of pursuing the trades after graduation.

“Schools need to encourage women’s interest in trades more than ever, rather than steering them elsewhere because of continued societal barriers,” says Josée. “Look what’s happening in professional sports with increased female presence—younger generations of girls are demanding their own role models which should also happen in the workplace. That’s a wave of positive change we need to be a part of.”

Josée has been invited to speak at the upcoming ConnecteELLE Conference being held locally at La Cité Collégiale in early 2025. This conference will celebrate and inspire women in trades, offer networking platforms and the opportunity to discuss challenges/solutions to women’s access to trade professions.

When asked what advice she would offer to women and girls interested in a trade, Josée suggests that “We encourage women to block the outside noise and stand by their passion.” She is proud to participate in reducing the stigma of women in trades, noting that it takes continued effort from everyone at every level to make a difference.

Find yourself in need of maintenance, servicing or repairs for your vehicle? Check out Halley’s Service Centre, 865 Montreal Rd., 613-749-9649. The service centre is open Monday to Friday from 7:30 a.m. to 5:30 p.m.

• Natalie Ethier

As the Manor Park Chronicle celebrates its 75th publishing year, we thought it fitting to honour one of our longest running, most faithful advertisers. The Kavanaugh family has advertised with us since the late 1970s–easily some 46 years–initially as Kavanaugh’s Esso at 222 Beechwood Ave. (for 36 years) with Rupert Kavanaugh, thereafter as Kavanaugh Garage 2013 at 145 Marier Ave. (for 10 years) with Terry Kavanaugh, Rupert’s son.

The name Kavanaugh has been associated with Beechwood Ave. ever since Rupert Kavanaugh landed here from Buckingham, Que. in 1953. He found work at the Shell station (two gas pumps, oil changes and Rambler cars for sale) located where Bridgehead sits today.

With car ownership booming, Shell proprietor Milt Hurd took over the lease of the Esso station a little to the east in 1955. He installed Rupert as manager. Happily, this was the same year that Rupert married Mary, a union which led to seven children and numerous grands and great-grands. Every night Rupert brought home the days earnings for Mary to count.

Rupert went from being an employee to business partner, and by 1958, sole proprietor of that Esso lease. The station had two pumps and two service bays; Rupert turned the vacant, brick-horse stables on its Jolliet Ave. side street into a Royal Shine car wash. Brothers Carl and Clarence (who came and stayed) joined Rupert in the business.

For a time, the station sold sporting goods, and camping, fishing and hunting supplies. Everyone liked the Kavanaugh brothers; the way they found a nickname for customers–my dad Jos Brunet was ‘Mr. Hard Metals’, after the mining company he worked for and whose vehicles were maintained by Kavanaugh’s. From modest working families to politicians and diplomats, everyone went to Kavanaugh’s. Even John Turner [Canada’s 17th Prime Minister] showed up during Christmas, at closing time, with seasonal cheer to share.

Rupert and Mary’s family grew as did the garage, with sons learning the business alongside their father and uncles. Terry ran the garage’s expanded five service bays. Kavanaugh’s Esso built an enduring reputation for friendly, reliable service.

But a successful business story wouldn’t be complete without some drama, preferably of the David and Goliath kind, and what occurred in 1994 could have meant the end of this neighborhood enterprise. Esso gave Rupert notice that they would be buying out the franchise–‘Best of luck, Mr. Kavanaugh!’

It took a year, the support of the community, local politicians, and even a Senator–but in 1995, Rupert (and family) were able to buy out Goliath–to own the business outright. To celebrate their 50th anniversary in 2005, the garage was completely revamped.

In March 2012, the land where Kavanaugh’s Esso had stood for 57 years, was sold to Domicile Developments–for the design and building of a new condominium, which would appropriately be named ‘The Kavanaugh’. (In tribute to its Beechwood Ave. history, the condominium lobby is graced with one of the old Esso station pumps.)

Mixed emotions surfaced on December 28, 2012, when the tanker emptied the pumps and the sign company painted over the Esso name. The station pumped its last tank of gas on December 27; Rupert retired to his Buckingham farm, and Terry, who would continue to operate the garage and car wash on site, was on the hunt for a new location.

By spring 2013, Terry found a nearby spot for Kavanaugh Garage 2013 at 145 Marier St. (corner of Pères Blancs) with sons Ken and Kyle joining him. Continuing the Kavanaugh legacy of great service and a warm welcome, it opened in March that year for spring tune-ups, car detailing, seasonal tire changes and storage.

Today, Kavanaugh Garage offers full-service auto maintenance and repairs (oil changes, seasonal tire changes/mounting/balancing and storage) and car washes, detailing and rustproofing, Over the years, it has expanded services providing exhaust systems and muffler repairs; air conditioning service and repair; computer diagnostics; transmission service and repair to mention a few.

Although Rupert passed away in 2022, the Kavanaugh name and tradition of service continues with Terry and grandsons, Ken and Kyle. Thank you to the Kavanaugh family for all your years of support for the Chronicle! (With files from Sharleen Tattersfield)

Musharraf Miah’s face beams with pride as he shows me photos of his wife, Sonia and their young children who have supported him on his journey with Mia’s Indian Cuisine, located at 327 St. Laurent Blvd. Holding a MSc in Analytical Chemistry, Musharraf decided his PhD student life needed a change.

Already involved in the operation of his brother’s location of Mia’s in the west end—originally opened by their father in 2012—Musharraf knew a second Mia’s location was for him. His wife, family members and father all helped with the opening and work, and his father still visits on weekends.

Originally the site of a French restaurant called Le Saint Ô, Mia’s is nestled at the corner of St. Laurent Blvd. and Hemlock Rd. in a residential-style building that Musharraf proudly spent two months renovating before opening. The licensed patio hosts outdoor seating space in the warmer months and the cozy indoor dining area boasts warm colours, ample seating and a bar. The walls are adorned with beautiful art and photos of notable patrons such as Jean Chrétien, Andrew Leslie, Harjit Sajjan and the late Mauril Bélanger.

The restaurant’s tantalizing aromas have notes of spices and naan, both prepared fresh in the kitchen. Mia’s kitchen is divided into two sections: one for preparing and cooking tandoori dishes and baking naan breads, and the other for preparing and cooking curry dishes. A clay wall-oven bakes Mia’s fresh naan daily.

Many customers are regulars, often ordering lunch or dinner weekly and asking what’s fresh for the day or ordering take-out which has become more popular since the pandemic.

“The support from the community is everything,” says Musharraf, who can often be seen purchasing groceries or making deliveries when the restaurant’s drivers are gone for the day.

“I remember all my customers and what they order and love,” says Musharraf as he tells me about the typical orders from those of local neighbours to Jean Chrétien’s eldest son. His dedication to his customers has been unwavering: prices have not increased over the past three years and there is no delivery charge for orders over $30.

Some of Mia’s most popular dishes for our cold winter months are tandoori, which can be ordered with chicken, beef, lamb or shrimp. Other popular dishes include curries, masala, butter chicken and vegetable dishes such as saag paneer. Mia’s vegetable korma and chicken Kashmiri have milder, creamier sauces great for children or those new to exploring Indian cuisine. The kitchen can tailor dishes for milder or spicier tastes upon request.

Next summer will bring some additional cheer as Mia’s celebrates 10 years in Manor Park! Musharraf has a few improvements planned such as upgraded exterior signage. Cooking is well-loved in Musharraf’s family. He learned from his mother and father. Now, his wife Sonia is teaching their daughter, too. Recommended by Tripadvisor, Mia’s family recipes are sure to please.

When customers order directly through Mia’s website, prices are lower than when ordered through other outlets like Uber Eats. Their website processes payments securely through Square. And, to help cozy up to Mia’s Indian Cuisine in the cold months, customers can enter the promo code WINTER15% to receive 15 percent off the cost of their order when placed directly through eatatmias.ca.

Whether you’re an Indian food fanatic or just keen on exploring new cuisines, Mia’s Indian Cuisine-St Laurent has options for nearly everyone. Dine-in or pick up take-out at 327 St. Laurent Blvd., or call 613-680-5353 to order. For catering, call 613-797-3269 or place online orders at eatatmias.ca.

– Natalie Ethier

I rolled into Stonemont On the Park at 1068 Cummings Ave. as residents gathered just off the lobby in the main building for a bright and festive social event. The area’s newest retirement residence, open since April 2024, was gearing up for its first holiday season. Located near Manor Park, the community offers 55+ lifestyle apartments, chore-free retirement apartments and assisted-living apartments.

Like the daily activity schedule every month, December’s was packed with seasonal and regular events, and outings: aquafit classes, trivia and brain games, chess and knitting clubs, and grocery store outings.

“Our activities are designed for mental and social stimulation, and at least five-days-a-week of physical activity,” says Judie Wheeland, Stonemont On the Park’s marketing manager.

Residents in this mixed, bilingual community can enjoy movies in the on-site theatre, find a quiet space for reflection in the chapel, enjoy the company of fellow residents or family in the main dining room and bistro or exercise in the soon-to-be completed pickleball court. When set-up is completed, the games room will include golf simulators, pool and ping-pong tables, and a shuffleboard table.

Town halls are held with residents once a month in the movie theatre. “All our managers attend, and we share whatever information we have to share, and we get feedback from our residents,” Judie tells me.

The residence also features an on-site hairdresser, a physician, a library and an activity room with a big kitchen that can be booked for family events and a fully equipped gym.
With its strong knowledge of the industry, and over 50 years of experience in providing housing intended for senior citizens, the locally owned Stonemont Retirement Living Corporation’s goal is to put residents first.

“We want them to be safe, have fun and be happy,” says Eric Chartrand, a co-owner and managing partner.

“Each resident has an emergency fob, GPS-located within the building. There are emergency pull cords in all bathrooms and by each elevator,” says Judie. Additional safety precautions include locked front doors, and visitor/resident sign-in and sign-out registers at the front desk.

“Residents of Tower 3 are completely independent; we don’t provide meals, but they can be added on à la carte. Their rental package includes a full apartment with washer, dryer, dishwasher and complete kitchen.”

“It’s the best of both worlds: if your kids are worried about you and don’t want you to be alone, you’re not. Press the button—there are nurses and personal support workers here 24/7,” Judie notes.

“In Towers 1 and 2, the second, assisted-living floor is geared for people who need an hour or two of help a day. Maybe they need assistance getting out of bed, getting dressed—the types of things that can’t be scheduled. They just press a button when they need services.”

“Our smaller, assisted-living suites have kitchenettes with a microwave and a fridge. All-inclusive services include medication management, three meals a day, weekly housekeeping and personal laundry.”

Stonemont’s experienced, caring team includes Sophie Viau, Director of Care. “Sophie started as a PSW, did her schooling and worked her way up, so she really understands the needs of the residents, families and her team,” says Judie.

Judie calls Recreation Manager Shannon Waters the “Queen of Fun”, and notes that the residence activity team includes a driver who can take residents to and from activities, including outings for groceries.

“Whatever residents want to do, we do out best to facilitate. It’s all about knowing that you’re part of a community,” says Judie.

Want to learn more about retirement living at Stonemont On the Park? Visit https://stonemont.ca/on-the-park or call Judie at 613-809-9354 to book a tour.

– Mark Lindenberg